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Terms of Sale
Our Service Pledge To You:
We guarantee quality vintage items and prompt courteous service.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyers pay for shipping and insurance costs. We will combine purchases for shipping if it is practical to do so.
Shipping within the US will be by UPS Ground or USPS Priority Mail.
Our shipping calculations are based on the most reasonable and safest method for the contents, shipping weight and dimensions of the package.
International shipping will be through the US Postal service only.
We cannot send prohibited or restricted items as defined by your country's Customs regulations.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
Payment Options within the US are: Check, Money Order and all PayPal payments. Credit card Payments can be made through PayPal only.
International payments must be in US dollars through PayPal
Please remember that PayPal payments are due within 3 days.
Check and money order payments are due within 10 days.
***Please make your check or money order payable to MARY TREMBLAY.
***My bank will not honor any check/money order made out to my shop name.
If we are on vacation there will be a notice posted in our shop and we will promptly respond to orders and questions when we return.
Returns are accepted and your purchase price will be refunded. All shipping costs are the responsibility of the buyer.
Credit Card payments can be made only through PayPal.
You can also make payment through PayPal by e-check or your PayPal balance.
We accept:
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