Terms of Sale

 
Our Service Pledge To You:
We respond to all orders within 24 hours. We guarantee that all items are as described in our add and will always provide pictures of any defects to the best of our abilities.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
I have a set shipping and handling fee which covers all shipping and packaging fees I will in-cure. Also, if you choose you can add insurance for your item, which I strongly recommend so you will be protected in the event of damage due to shipping. Please be advised, if you decline insurance and your item is damaged during shipping it is not returnable. Thanks!

Restocking Fee:
We have no restocking fee. You may return an item for any reason.

Other Information:
CA residents pay 9.25% tax.

We accept:

* Online •        * Traditional •   Money Order •   Personal Check •    Discover Card •    MasterCard •    Visa •   Bank Wire