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FREE domestic shipping with $100 purchase!
Terms of Sale
Our Service Pledge To You:
You will be treated with the same professionalism on-line as in person. I will do my very best to answer any email correspondence within 24 hours. All orders will be shipped via USPS within 48 hours of notification of payment, Monday – Friday, or within 10-14 days after receipt of personal check. All information will be kept confidential and never shared. For those who wish to pay by credit card, I would prefer to take your information by phone call rather than e-mail.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Free domestic shipping with $100 purchase.
USPS first class - currently $4.50 and subject to change as postal rates increase. Includes delivery confirmation.
Insurance will be based on value of item shipped.
If you needed it yesterday--Priority Mail - $7.50.
USPS First Class International is the most affordable but does NOT include insurance.
USPS Global Priority is expensive but I can include insurance with this.
PayPal from Verified Buyers is the only method of payment accepted for international purchases.
Restocking Fee:
No questions, hassle-free return! Items must be returned as originally packaged.
Other Information:
There will be .825 sales tax applied to all purchases within the state of Texas.
Payment by PayPal or credit card is required within 5 days of Purchase Order submission and within 7 days for personal checks.
We accept:
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