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RubyLane Logo Ruby Lane Home > Canadian Artist Julia Trops > Terms of Sale
Canadian Artist Julia Trops
Canadian Artist Julia Trops
Specializing in sensual expressions of the female nude form.
Exclusively on Ruby Lane. Member since June 2007 View Profile

Sophisticated and classical, expressionist and abstract minimalist nudes in charcoal, graphite, india ink and oil.

Terms of Sale

 
Our Service Pledge To You:
The best way to contact me is through email: julia@juliatrops.com. Alternate methods are by phone to 01-250-215-0079 between 6 and 10 pm Pacific Daylight/Standard Time. My average response time for an email is a few hours, and the maximum response time will be 12 hours. I am an artist. I am never closed for business!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
I will ship all over the world. I prefer to ship via air, as the less time in transit, the less chance for damage along the way. I do package very securely. Remember these are quality works of art and will be packaged and treated with the utmost care. Original art is covered by the NAFTA agreement between the US and Canada. Outside of North America, check with your local customs information office to see what charges may be applicable (if any) for your area. Shipping charges are fixed, and where Xpress is indicated, include insurance, handling and tracking. Once the item is shipped, I send an email with ETA and tracking information so that you may see where your package is.

Delivery: I ship within three days of payment clearing, regardless of what day that is. I do my best to ship the same or next day. Delivery, depending on location can be 3 days to 3 weeks. NAFTA covers artwork between Canada and the USA, so there *should be no customs or duty costs*.

Restocking Fee:
Restocking Fee: 10%. Artwork is represented to the best of my ability. Refunds are provided if the buyer does not like what he/she receives. It is important to me that the buyer be happy with their purchase. The cost of the artwork will be refunded if returned in the EXACT same condition as when sent (shipping not included). Seven days should be sufficient to determine if the purchase is acceptable, so please indicate this within seven days of receipt (as provided by the tracking information). Items will be shipped back in the same manner and time frame as was shipped to the buyer. The buyer pays these costs.

Other Information:
Ask me about appreciation discounts for purchases of $2000 or more! Art Dealers and Interior Designers welcome! PST for residents of BC, or if shipping to an address within BC. GST for residents of Canada, or if shipping to an address within Canada.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
* Traditional
·   Money Order
·   Personal Check
·   Bank Wire