Terms of Sale

 
Our Service Pledge To You:
I guarantee the authenticity of all items. If I am unsure of any detail, I will say so. Please feel free to email with any specific questions about my items. Please do not email with questions about another dealer's items, or personal things you may have.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling and insurance

Restocking Fee:
There is a 10% restocking fee on any item returned unless the item has been mistakingly misrepresented. All items are sent in the condition listed. Damaged items will NOT be accepted as returns, as they should be reported directly to the post office for an insurance claim. Items damaged, or altered by buyer, will NOT be accepted under any circumstances. We must be notified of a return within 3 days of the item's delivery.

Other Information:
California residents must pay 8% sales tax, or provide a current, valid, California resale license number

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check