Terms of Sale

 
Our Service Pledge To You:
I respond to all orders within 24 hours. All items are guaranteed to be as listed and described.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Shipping and insurance is at buyers expense. All items must be insured. Handling charges apply only to items that require crating or professional handling or items being returned.

Restocking Fee:
There will be a 5% restocking fee on returns to help defray the costs of packing and pay-pal charges.

Other Information:
For those of you who wish to pay by personal check, allow time for the check to clear prior to shipment.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash