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Terms of Sale
Our Service Pledge To You:
I am a good artistic jewelry designer and the items I make must meet my own high standards of quality, beauty and durability.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
The Buyer is responsible for actual Shipping/Handling/Insurance and Delivery Confirmation.
Restocking Fee:
We charge a 15% restocking fee on all items returned.
Other Information:
Items that have been customized or altered in any way, per written request by the customer, cannot be returned, and the purchase price will not be refunded.
We accept:
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