Terms of Sale

 
Our Service Pledge To You:
Bastille's goal is that each customer leaves feeling that they have acquired a very special treasure. Like people, each piece has its unique personality and has a specific history and story to tell. Bastille seeks to work with each individual customer to meet their needs and find that special piece that is right for them.
The descriptions provided by us are true and accurate to the best of our knowledge. Please do not hesitate to contact Marie-Noelle with any questions concerning the merchandise or if you would like more photos .
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyers are responsible for all shipping costs including packing, shipping and insurance. We would be happy to provide competitive quotes upon request. Shipment of merchandise will be done after funds have cleared. Shipment of small items will be shipped 3 to 4 business days after funds have cleared however larger pieces of furniture may require 7 to 10 business days depending on destination.

Restocking Fee:
We charge a 15% restocking fee on all returned items

Other Information:
Pennsylvania buyers are subject to 6% sales tax.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·   Cash ·    American Express ·    MasterCard ·    Visa