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Terms of Sale
Our Service Pledge To You:
I respond to all orders within 24 hours and ship the next business day after proof of payment. If you would prefer an item in another color or size, please contact me. I will be happy to accommodate your wishes whenever feasible.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Purchase over $100 shipped free. in continental USA. Purchases under $100, shipping and handling is under $5.00 in continental USA. Reduced rates for combined purchases. I am happy to ship overseas; E-mail me for overseas shipping and handling charges. All orders are shipped in sturdy shipping boxes and presented in fabric drawstring pouches suitable for gift giving.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
Payment or arrangements to pay should be made within ten days of purchase order.
We accept:
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