Shop Profile

At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Artistic Crystal Jewelry Profile:

Overview of Artistic Crystal Jewelry

Stylish and Original Handcrafted Artisan Jewelry - Styles you won't find anywhere else! Some of my jewelry has now been published in Beadtrends Nov & Dec 2009 Magazine! ***SHOP EARLY FOR THE HOLIDAYS!***

Show Me: What Is The Ruby Lane Advantage?

The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.

Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.

• Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
• Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
• If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.

To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:

	Platinum: 1000 or more sales
	Gold: 100 or more sales
	Silver: 25 or more sales
	Bronze: 5 or more sales
	New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.

This shop sells Exclusively on Ruby Lane
What does this mean to you?
Shops are considered Exclusive if Ruby Lane is the only online venue through which they sell items that would qualify on Ruby Lane (with the exception of auctions.) Shops who choose to make Ruby Lane their exclusive online sales venue for qualifying items receive various promotional benefits.

Our Service Pledge To You
As a consumer myself, I personally know and appreciate the importance of customer service and customer satisfaction. I do my best to respond to orders and email inquiries within a 24 hour period, typically it's sooner than that.

I take a great deal of pride in my work and want you to be completely satisfied with your purchase. I stand behind my work 100%. That is why I offer a full refund, no questions asked! Just send me an email letting me know you intend to return the item and return the item to me within 7 days of receiving it. It is the buyer's responsibility to pay the shipping/insurance costs when an item is returned (and I do not reimburse for this cost). All items must be returned with the original packaging.

I ship within 24 hours (typically it's sooner) after confirmation of Pay-pal payment. Sorry, but for locations outside the U.S., I only accept Pay-pal with Pay-pal CONFIRMED addresses.

I really do appreciate customers who come back to my shop and will offer a 10% discount for all those returning customers. This discount can not be combined with other promotions that I may be offering in my shop.

Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.

This shop offers the following Terms of Sale.

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