Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > An Antique Treasure Chest > Terms of Sale
An Antique Treasure Chest
An Antique Treasure Chest
Many Items Have Been REDUCED! Stop in and check out the great buys!
Exclusively on Ruby Lane. Member since January 2006 View Profile

Internet seller since 2003, Platinum here on Ruby Lane, I always combine shipping & I ship same day! New Items DAILY!

Terms of Sale

 
Our Service Pledge To You:
We respond to Purchase Orders and Questions very promptly, always within 24 hours. We ship same day as payment is received, in sturdy boxes, well padded and secure. Definitions of condition are as follows; Excellent means no visible damage and very little wear. Very good is some wear, appropriate to the age of the piece, no damage that would affect the wear-ability of the item. Good would indicate some small damage or wear; details will be given in the description. I do not sell damaged or excessively worn items. The only exception would be a “repair lot”, or item listed as needing repair. If I miss something I do apologize, and will take the item back for credit.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Domestic Shipping is $3. International shipping is $5. I will ship to the following countries: Argentina, Australia, Austria, Bahamas, Belgium, Bermuda, Canada, Chile, China, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, England, Estonia, Finland, France, Germany, Greece, Guatemala, Holland, Hong Kong, Hungary, Iceland, Israel, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Portugal, Samoa, Scotland, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, Uruguay, Wales. IF YOU COUNTRY is not listed, please check with me as I cannot ship to any other country at the $5 rate. I can only ship via Global Priority Mail which costs $25 USD and up. You can choose to pay for the shipping which is actual cost, no handling. Thank you, Additional note; DUE TO POSTAL delivery delay in ITALY, I will only ship to this country with the understanding that your item(s) may take up to ten weeks to arrive. This is out of my control. If you do not agree to wait this time period for your shipment, I retain the right to close the purchase order. I am very sorry for this inconvenience, however, I am happy to ship with this understanding. Please be patient, your item will arrive eventually! Check customs regularly. I reserve the right to cancel any order I deem necessary.

Restocking Fee:
I do not charge a restocking fee, however, I REQUIRE that you contact me with your intention to return within seven (7). I make every effort to list each item with clear, close, detailed pictures and to describe any flaws of which I am aware. If I have missed something, I apologize. Please communicate with me via email and I will make every effort to resolve the problem. I want your shopping experience to be truly wonderful and for you to enjoy the treasures you find here!

Other Information:
You can pay using Paypal, without an account. Select pay with Paypal, when you go to the bottom of the invoice and click on the Paypal icon, you will be directed to a page that offers the option to pay using a credit card if you do not have a paypal account. CLICK this link. Follow the prompts to pay. This is a SECURE site. Pay with confidence. If you have questions, feel free to call me. I can no longer accept International Money Orders, due to fees imposed by my Bank. International buyers please use Paypal as described. I WILL NO LONGER TAKE PERSONAL CHECKS. Contact me if this is your only payment option to discuss details.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
·   Other online payment
 
 
* Traditional
·   Money Order
·    Make payments using your Discover CardDiscover Card
·    Make payments using your American ExpressAmerican Express
·    Make payments using your MasterCardMasterCard
·    Make payments using your VisaVisa