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November Sale - 30% off on the purchase of 4 or more regular price jewelry items
Terms of Sale
Our Service Pledge To You:
We will do our utmost to make every customer a satisfied customer. We ship within 48 hours of payment, usually under 24 hours.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
We ship within 48 hours of payment via pay-pal or money order. We wait 10 days before shipping if payment has been made with a personal check.
Buyers pays for actual shipping, handling and insurance. The price will be listed in the description.
We have a very good shipping record, but insurance is strongly suggested for all items.
Please do not return an item if it has been damaged. Contact me and I will walk you through the proper procedures for reimbursement.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
We are required to charge 7.25% sales tax to Illinois residents.
We accept:
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