Terms of Sale

 
Our Service Pledge To You:
Our Guarantee
We guarantee the authenticity and condition of every item we sell. We emphasize the importance of original or old finishes and rarely have items refinished. Consequently, there may be minor dings or rubs which are indicative to their age. We go to great lengths to accurately describe the condition.
When you receive your item:
Inspect it immediately.
If you are not satisfied, give it back to the delivery service and call us immediately.
When we receive the item, we will refund your money immediately.
NOTE: You will be charged for the two-way transportation and insurance costs by the delivery service
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping, handling and insurance.

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
Pennsylvania residents must pay 6% sales tax

We accept:

* Online · None Accepted * Traditional ·   Money Order ·   Personal Check ·   Cash ·    Discover Card ·    MasterCard ·    Visa