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Now Adding Christmas Ornaments for Your Holiday Decorating ..Visit our Shop Now Thru December for Some Great Vintage Items...
Terms of Sale
Our Service Pledge To You:
We guarantee our items to be as represented, promptly respond to all orders, and take great care in preparing your item for shipping, to ensure that your purchase reaches you safe and sound.
We look forward to providing you the best of service.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays shipping/handling/insurance.
Most Shipping Via USPS Priority Mail
Payment expected within 7 days from purchase.
Postal money orders ~ ship next shipping day.
Personal checks ~ held 10 business days before shipping, OR
14 business days if $200 or over.
We make every effort to ship your item as quickly as possible, and ship at least twice weekly.
INTERNATIONAL Customers: Please email for payment options. International orders are generally shipped using USPS priority. Buyers should be aware that any duties, taxes, customs fees are the full responsibility of the buyer. I am unable to mark "gift" or understate value on the customs form. Shipping times can vary and sometimes take longer than expected to arrive; so if your item needs to arrive quickly, express shipping is recommended.
FURNITURE SALES:
We do not personally ship furniture items. To obtain a shipping quote from a qualified delivery company, please visit our “favorite links” for a few suggestions, or you may contact the shipper of your choice. You will be dealing with the moving company directly. We are not responsible for the item, once it is picked up by the mover at our location. Any issues beyond that are the responsibility of the purchaser and the carrier you select to transport the item.
Restocking Fee:
We charge a 10% restocking fee on all items returned.
Layaway payments not paid, as agreed, will be charged a 30% restocking fee based on the purchase price or $50.00 (whichever is greater) to return the item to our shop.
Other Information:
We accept Discover, MasterCard & Visa credit cards (within United States) via telephone or fax. Please email for details.
We now offer LAYAWAY on many items. Please email us your requirements and we will do our best to work with you.
Connecticut residents must pay 6% sales tax, or provide appropriate sales tax exemption certificate.
We are happy to do "Private Sales" for those who are uncomfortable registering on websites or placing sensitive information online. Just send us an email or call our phone number listed on our home page. We will do our best to make purchasing from us as easy and comfortable as possible.
We accept:
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