Ruby Lane: Antiques & Art, Vintage Collectibles, Jewelry
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RubyLane Logo Ruby Lane Home > Antique Porcelain Gallery > Terms of Sale
Antique Porcelain Gallery
Antique Porcelain Gallery
Exquisite Original Hand Painted Works of Fine Art on Antique Porcelain & China From Around the World
Exclusively on Ruby Lane. Member since September 2004 View Profile

Offering wonderful examples of hand painted LIMOGES, MEISSEN, NIPPON, ROSENTHAL and R.S. PRUSSIA...just to name a few!

Terms of Sale

 
Our Service Pledge To You:
We enthusiastically abide by Ruby Lane's admirable, site-wide standards for quality of merchandise and professional business conduct of shop owners. Your complete satisfaction is our main concern and primary goal! "We are at your service"! Please shop at Antique Porcelain Gallery with complete confidence, as we guarantee the authenticity of all our items and make every possible effort to describe our pieces thoroughly and accurately...and make mention of any significant findings that you can expect to see upon receipt of your purchase. Please feel free and comfortable to email us with any questions or concerns. We will respond to all email and orders within 24 hours. In the event that we are temporarily out of town, we will post the details for your convenience. Thank you for your interest and for shopping at Antique Porcelain Gallery!
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
The purchaser agrees to pay the grand total which includes the item plus shipping with required insurance and delivery confirmation. All items are packed with extreme care and are shipped via USPS Priority Mail (2-3 business days) within the United States, and Priority Mail International (6-10 business days) for our International customers which are responsible for any duties or tariffs that may be applicable. (Please note...to provide a higher level of security to our are customers...if payment is made using Paypal, we ship only to the "CONFIRMED ADDRESS" that is affiliated with that Paypal account). Please also note, that shipping, insurance and delivery confirmation fees are non-refundable in the event of merchandise return.

Restocking Fee:
So sorry...but we do charge a 15% restocking fee on all items returned. Please note, that payment will be refunded in the same form that it was received. Please also note, that shipping, insurance and delivery confirmation fees are non-refundable.

Other Information:
We offer convenient Layaway plans customized to suit your individual needs for all purchases over $150. Please email for details of our Layaway plan policies.

Payment is requested within 7 days from the date a Purchase Order was generated by the buyer, or from the date a mutual sale agreement was consummated between the buyer and Antique Porcelain Gallery via email correspondence. For buyers within the United States we accept payment through Paypal, Postal Money Order, Cashier's Check or your Personal Check. Please note...to provide a higher level of security to our customers...if payment is made using Paypal, we ship only to the "CONFIRMED ADDRESS" affiliated with that Paypal account. Personal Checks require 7-10 business days for bank clearance prior to shipping. INTERNATIONAL BUYERS MUST MAKE PAYMENT VIA PAYPAL IN U.S. DOLLARS, and are responsible for any duties or tariffs that may be applicable.

We accept:

* Online
·   Make payments with PayPal using Visa, Mastercard, Discover, AMEX
 
 
·   Other online payment
 
 
* Traditional
·   Other online paymentOther Payment Method (see Terms of Sale)
·   Money Order
·   Personal Check