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Terms of Sale
Our Service Pledge To You:
We are honest sellers who take pride in what we do. We value you, our customer, and work hard to establish an on-going business relationship with you. Great care is taken in the preparation and packaging of each item to insure it's safe and prompt arrival at your home. We respond to all orders within 24 hours. We stand behind our merchandise and guarantee its authenticity.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
Buyer pays shipping and insurance. A small materials fee may apply on some items. Shipping may be USPS First Class, Parcel Post, Priority, FedEx Ground. Multiple purchases will be combined where possible to save on shipping.
Restocking Fee:
Our shop does not have a restocking fee.
Other Information:
Paypal payments are due within 3 days, mailed payments within 7 days. To our International Customers: Pink Postal International Money Orders are accepted as well as Paypal
Layaway is offered for purchases totaling $100.00 or more..
We accept:
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