Anna's Vintage Jewelry

Offering unique, beautiful vintage and artisan jewelry.
Member since May 2008 View Profile

Excellent Customer Service - New Items Added Every Week

Terms of Sale

 
Our Service Pledge To You:
Our promise to you:

1) All items have been carefully inspected and cleaned and you will receive every order in "ready-to-wear" condition...always!

2) Quality is guaranteed. You may always return any item for a full refund.

3) Descriptions of all items are detailed and comprehensive; we want you to have complete information before making your purchase.

4) Website payments are always made through a verified secure method, so you can rest assured that your personal information is confidential and protected when you make a purchase from Anna's Vintage Jewelry.

PRIVACY POLICY

We regard your privacy as an important aspect of our commitment to customer service.

We will not share or sell any information (name, address, purchasing habits, etc.) that we collect from you in the course of your transactions with us.

We only maintain account information as a means of record keeping as standard business practice. You may contact us at (312) 502-4574 any time to correct your contact or billing information or to request that we do not mail future product information to you.

We use secure transaction technology, privacy controls and restricted employee access to your records, in order to protect your personal data.
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
The shipping charge to all US addresses is $5 for Priority Mail. The shipping charge to addresses outside the US is determined at checkout. Priority Mail International service is available with the charge based on weight and location.

If you are purchasing multiple items, we will adjust your Ruby Lane invoice to show the international shipping charge for your entire order.

All shipments are insured and a delivery confirmation is obtained for all US shipments.

Items will normally ship within three business days following receipt of your payment. However, payment by personal check may delay shipment until funds have cleared our bank account.

If you need an item shipped for overnight delivery, please contact us to discuss charges and options; we will make every effort to accommodate your request.

INTERNATIONAL CUSTOMER INFORMATION:
Customs declaration forms will reflect the total value of your merchandise. As an international customer, you may incur customs duties and taxes imposed by your country's government. Please be aware that customs procedures in some locations may substantially delay delivery time for your package.

Restocking Fee:
Our shop does not have a restocking fee.

Other Information:
Sales taxes apply to all orders shipped to Illinois addresses.

We accept:

* Online ·        * Traditional ·   Money Order ·   Personal Check ·    Discover Card ·    American Express ·    MasterCard ·    Visa