Terms of Sale

Live green, live vintage.
Exclusively on Ruby Lane. Member since May 2007 View Profile

We are on our annual buying trip, so our next shipping dates are Dec 1, 2 & 3; after that we'll ship Jan 1. HAPPY HOLIDAYS!

Terms of Sale

Our Service Pledge To You:
We respond to all orders within 24 hours.

We wish to provide you with quality vintage merchandise, and do our best to describe and/or photograph each item as accurately as we can.

Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Buyer pays for actual shipping and insurance. We gladly combine orders to reduce shipping expenses, and often offer discounts for multiple item purchases.

We are located in central Iowa; if a customer prefers, arrangements can be made for large item (furniture) pickups.

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We LOVE our International Customers!

Please understand

You are responsible for shipping, insurance, & delivery confirmation as well as any customs, VAT or entry fees that your country requires.

Please understand that we will not falsify any customs form to avoid required fees.

Restocking Fee:
We happily accept returns however you must contact us by email within 3 days of your receiving the package to request a return, and obtain a processing number, and the package must arrive back to us within 7 days of that request.

You are responsible for all shipping fees including insurance and delivery confirmation; the package must be returned to us in its original packing with all inventory marks and/or tags intact.

Once we receive the returned item and have inspected it, we will happily refund the purchase price minus a 20% restocking fee.

Other Information:
We must charge sales tax of 7% on all items sold to Iowa addressed orders.

We accept:

* Online