PMC Studio Art Jewelry by Carol Augustine

All Things Beautiful ~ Artisan Jewelry ~ Anything but Ordinary!
Exclusively on Ruby Lane. Member since December 2001 View Profile

Terms of Sale

 
Our Service Pledge To You:
My jewelry designs are unique; I individually handcraft each piece and thoroughly enjoy the process. To be true to myself, the creative process and my customers, I search for the best stones, materials and the right ideas; and I continually study and practice to improve my craftsmanship. My goal is to create jewelry you will love to wear and to give.

I will do my best to respond to all orders within 24 hours. If you have any questions or if you would like to discuss a special design idea please contact me. I look forward to hearing from you. Warmest regards, Carol Augustine
 
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.

Shipping/Handling/Insurance Policy:
Domestic Shipments: Unless otherwise noted in the item description, buyer pays for shipping and insurance via USPS First Class Mail. Customers may request items be shipped Priority Mail for an additional fee of $3.00.

International Shipments: Unless otherwise noted in the item description, buyer pays for shipping and insurance via USPS Global Priority Flat Rate - Insured.

Items are shipped several times during the week. If you have an urgent shipping requirement please note this in the comments section of your purchase order. Every effort will be made to ship your item to arrive within the time frame you specify. You will be notified promptly If your time requirements for shipping cannot be met.

Custom Orders: Please allow a minimum of 3 weeks for custom orders to be completed. Custom orders are filled in the order they are received and paid for. Please understand crafting a custom piece is a creative process and must be handled accordingly. Customers returning a custom ordered piece will receive a shop credit only.

Restocking Fee:
We do not charge a restocking fee at this time.

Custom Order's cannot be returned for any reason.

Please review our return policy for complete details on our liberal return policy for stock items.

Other Information:
PAYMENTS:
Payments via traditional Credit Card, PayPal or ProPay are expected within 3 days of purchase.

Credit Card Payments made through PayPal when the customer has an active Paypal account, are generally posted to my account the same day which means the item will be shipped within 24 hours of receipt of the payment. We prefer payments be made through PayPal but are happy to accept other methods of payment.

Credit Card Payments made through PayPal when the customer is a first time PayPal user or does not have an active verified PayPal account, generally take 3 days to process before the payment is actually posted to my account. The item will be shipped within 24 hours of receipt of notification the payment has cleared and has been posted to my account.

Traditional Credit Card Payments made via email, telephone, fax, or ProPay, generally take 3 days to process before the payment is actually posted to my account. The item will be shipped within 24 hours of receipt of notification the payment has cleared and has been posted to my account.

Please contact us for Information to process Traditional Credit Card Payments (Visa, MasterCard, Discover, American Express) via email, telephone, fax or ProPay.

Checks or money orders should be received within 6 days of purchase for domestic orders. International payments should be received within 10 days of purchase.

For our records and yours, we send a request for payment via Paypal for all orders. If you are making payment with a personal check or money order please respond with an email to confirm you have received the total for your purchase and to let us know the date your payment will be sent.

SALES TAX: All Florida resident's are required by law to pay a 6% sales tax.

We accept:

* Online ·        ·        * Traditional ·   Other Payment Method (see Terms of Sale) ·   Money Order ·   Personal Check ·   Cash ·    Discover Card ·    American Express ·    MasterCard ·    Visa ·   Bank Wire