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True Antique & Collectible Lover's Heaven where ALL Major Credit Cards are now accepted!
Terms of Sale
Our Service Pledge To You:
I appreciate my customers! Whether you are new or a long-time customer, YOU are why I am here; doing what I do. I want you to have a great online buying experience here in my Nest. I couldn't do what I do, without you! Always know that you are Welcomed to Stop by Anytime!
We respond to all orders within 24-48 hours, {sometimes I am in the shop while you are shopping as I am constantly adding new inventory! I am able to email you straight away.}
We guarantee the authenticity of all our items, these are NOT reproductions, unless so noted.
Return Policy
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy now.
Shipping/Handling/Insurance Policy:
***PLEASE*** include your zip code and preferred method of shipping with your PURCHASE ORDER.
I will ship USPS, & FED-EX.
Buyer pays for shipping, handling and insurance on most items. There are some items that I have included the shipping in the price of the item. Be sure to check prior to purchase.
We treat Pay Pal and United States Postal Money Orders as a CASH sale and we ship out your item immediately with confirmation from PayPal or once the USPostal Money Order is received. All other forms of payment will have to clear our bank before items are shipped. With all the fraud that is current on Money Orders, we strongly urge you to use ONLY United States Postal Money Orders or Western Union.
We ship within 72 hours of cleared payment from personal checks. Most items ship USPS Priority Mail. If you need rush service we may be able to accommodate your request, in which case a modest service charge will apply. We will notify you by email prior to shipping with any additional information or questions. The tracking number from FedEx will be emailed to you the day it is shipped.
*Payment must be Received within 7 Business Days of initializing purchase or item is re-listed. If the payment arrives after 7 business days and the item is still available the order will be filled. If the item is no longer available the payment will be returned to sender.
Restocking Fee:
We charge a 15% restocking fee on all items returned.
We accept:
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