Original Fine Contemporary and Antique Art At An Affordable Price.
About White Court Art
Our Service PledgeWe aim to provide an excellent service and value to our clients and respond to all inquiries within 1 business day and guarantee items as described to the original purchaser.
Our client safe guards are designed to give you as much confidence as possible. Purchasing via Ruby will provide the following guarantees:
SATISFACTION GUARANTEE: (Please note: this guarantee does not apply to purchases made with our layaway schemes) Should you change your mind after the item has been shipped, you may return it within 14 days for a full refund of the purchase price. We must receive it in the same condition as it was in when we sent it to you and you must notify us and return it in accordance with the procedures set out in the Ruby Lane Returns Policy (see below).
AUTHENTICITY GUARANTEE: In the highly unlikely event that a recognised expert appraisal definitively disputes the authenticity of this item, we will accept its return and refund the purchase price including all shipping costs. Written evidence of such an opinion from a recognised authority on the artist must be provided to us within 2 calendar years from the date of purchase and we must receive the item back in the same condition as it was in when we sent it to you.
DESCRIPTION GUARANTEE: We pride ourselves that what we sell is exactly what we say it is. In the highly unlikely event that we have substantively mis-described the painting (frames excluded) or overlooked a major problem with it's condition about which we should have known and have disclosed prior to purchase, we will then accept its return and will refund the purchase price including shipping costs. You must notify us of the problem in accordance with the procedures set out in the Ruby Lane Returns Policy (see below) and we must receive the item back in the same condition as it was in when we sent it to you.
SHIPPING GUARANTEE: We regularly pack works of art for international shipment and pride ourselves on the quality of this packing. We use only reputable carriers and are experts at shipping very fragile items worldwide. However in the highly unlikely event that an item does arrive damaged, please follow the procedures set out in the Ruby Lane returns policy (see below).