Shop ProfileAt Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.
West Pelham Antiques Profile:
|Ruby Lane Shop Rating:||
|Member Since:||August 2006|
|Ruby Lane Exclusive:||No|
|Items Added in Last 7 days:||0|
|Total Number of Items:||
Vintage Collectibles: 4
Overview of West Pelham Antiques
The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.
Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.
- Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
- Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
- If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.
To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:
|Platinum: 1000 or more sales|
|Gold: 100 or more sales|
|Silver: 25 or more sales|
|Bronze: 5 or more sales|
|New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.|
Our Service Pledge To You
At West Pelham Antiques, we understand the perils of buying over the Internet. We guarantee that all items listed are as represented and we have a 100% refund policy on any item, for any reason. We want our buyers to be as pleased with their purchases as we are pleased and honored to sell to them. We encourage eMail contact and will respond as soon as is humanly possible. Items will be shipped immediately upon receipt of payment (either via personal check, money order or using a credit card through PayPal). We pride ourselves in our packaging and use USPS Priority Mail, unless the buyer has other shipping preferences. International Buyers are always welcome (payment via PayPal is preferred). Thank you for shopping in our Ruby Lane Store!
Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.
This shop offers the following Terms of Sale.
This shop is Non-Exclusive on Ruby Lane
What does this mean to you?
It means that this shop also sells the same, or similar items on other Internet sites, as well.