Live green. Shop vintage.
About The Vintage Merchant
Our Service Pledge To You:
Welcome to The Vintage Merchant and thanks for shopping with us!
When you place an order with us, we respond within 24 hours with shipping information (if not already included in the item description).
We ask that you finalize your PAYPAL payment within 3 days, if not, we reserve the right to cancel the order and re-list the item.
Please come back again soon and often, and thanks for your time!
We'll happily combine to ship for less,
and will discount for multiple item purchases.
Thank you from The Vintage Merchant.
Thanks for coming to shop with us here at The Vintage Merchant!
We're on Facebook and Google +, too! so come on over and "like" The Vintage Merchant if you have an extra moment ~ thank you!
Graduate of The University of Hawaii, with a major in Fashion Design.
We are proud to be a member of the Vintage Fashion Guild.
As with all good VINTAGE merchandise, our inventory values go UP rather than decline with time.
We are in an interesting marketing situation, as age is an attribute, rather than a detriment.
We rarely mark down an item if its been here for a month, or a few months, or even for years,
as we're not in rush to "get rid" of our inventory,
these are COLLECTIBLES, that we treasure, and that our clients treasure, as well.
Occasionally we have a curious shopper who requests that we discount an item BECAUSE they've noticed it in our online shop for a while,
or question why an item that they've been watching will RISE in price, rather than go down...
This is the awesome nature of vintage collectibles and antiques...
and as much as we're THRILLED that trends come (kitschy Enid Collins bags)
and go (camouflage clothing),
once a virgin second-hand shopper owns quality vintage with one-of-a-kind personality,
they understand how enchanting, clever and exciting our world is!
If you're thinking that a price is a bit steep on an item,
please feel free to make an offer.
We do have absolutely wonderful wares that we have totally fallen in love with...
and therefore find it really difficult to part with...
so, sometimes we price with emotion (research-based, of course, but emotion, none the less!),
rather than a mathematically strict marketing formula.
Also, SOME collectors refuse to handle vintage merchandise if it has ANY flaws of any sort...
depending on the item, it's rarity, the current demand, AND the condition,
we do handle SOME collectible pieces that are less than perfect.
Now, especially, "vintage," "vintage look," and "vintage inspired" is "in" in a big way.
Look in practically any shop that carries only NEW merchandise, and you'll see
clothing, furnishings, ANYthing and EVERYthing made and marketed as "vintage",
even though it's just been manufactured to "look" vintage.
We always describe each of our AUTHENTIC vintage items in detail, and provide loads of photographs, as well.
In addition, we will happily send extra photos via email to clients with questions.
All that being said, please notice that
WE DO CONSIDER ALL OFFERS!!
And will either accept or counter, depending on the item, and the offer.
We do not have a brick and mortar shop, we work out of our home, so we do not list our address,
thank you for understanding .
If you'd like to stop by in person some time to check out a specific item, though, email us,
and we'll try to set up a time when it would be convenient for you to come by.
We REQUIRE Paypal for all orders now.
It is by far the most secure online payment method for YOU and for us,
and remember, WE pay the payment transaction fee rather than you.
PLEASE NOTICE: We only ship to the address that is stated in your PayPal payment.
Should you need your item shipped to another address, please log into your account and make the necessary changes before processing payment.
Our Layaway Plan (or Lack Thereof):
We have had at least half a dozen customers BEG for a chance to do layaways.
Each and EVERY ONE PROMISES they will pay within a certain time frame (30 days, 60 days, 90 days...)
Many never made a second payment, and a few never even paid their initial deposit.
"can you hold it til Friday?",
"my car broke down, can I pay on the 15th...",
"oh my Grandma is sick, so I can't pay until after the 1st..."
ONE customer that we agreed to do a layaway with agreed to pay within 30 days.
We received her final payment 3 MONTHS LATER.
So, no, we have never ( NOT ONCE ) had a positive experience with layaway,
and will never offer it as an option again.
We require payment via Paypal, and suggest you ask them about payment plans.
Sizing Vintage Clothing
Labeled sizes are SO variable:
(for example, I wear Gap size 8 jeans... but in vintage sizing, I wear anywhere from a size 10 up to a size 16 dress sometimes!!)
we always list our clothing by measurement.
We HIGHLY RECOMMEND that you take a similar garment from your own wardrobe that fits the way you like,
then lay it flat and measure it.
Compare your measurements to those of the item you are interested in,
keep in mind how tight/loose you like to wear your clothes (knits can stretch, corduroy won't),
and the ultimate decision is yours.
We LOVE our International Customers!
Shipping, insurance, delivery confirmation and any customs, VAT or entry fees that your country has our YOUR responsibilities.
We will NOT falsify information on any customs form to attempt to avoid fees or charges due.
Our Return Policy
First we ask that you PLEASE refer to the above suggestions to insure a good vintage fit/size experience;
it just takes a little extra time, and it could save you a bit of heartache.
If you are not pleased with your purchase,
simply email us within 3 days of delivery of your item to obtain an ID number to begin the return process.
We promise to acknowledge your return request within 24 hours
(UNLESS we are out of town on a buying trip, and you will be able to see that notice on our front page when we are away).
You must ship the item back to us within 3 days of the acknowledgment
and YOU are responsible for return shipping and insurance.
The item must be returned via the original carrier (unless agreed otherwise in writing),
in its original packaging,
insured for its purchased price,
and must be received in the same condition as when it was shipped to you with all of our tags and identifying marks intact.
We recommend you use delivery tracking and get a delivery receipt.
Once we verify the returned item is as originally sent,
we will issue a refund of the purchase price minus a 20% restocking fee within 3 days.
The Vintage Merchant
Thanks for shopping with us!