Shop Profile

At Ruby Lane, we understand that you want to know who it is that you are purchasing from. We know that you want a buying experience that is not only pleasant, but rewarding. This Shop Profile page is designed to give you an overview of this particular Ruby Lane shop, so you know you can shop with confidence. For additional background information on this shop, choose the About Us tool which can be found to your left.

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Suzy's Timeless Treasures Profile:

Overview of Suzy's Timeless Treasures

Vintage, Antique & Sterling Silver Jewelry ~ Fun Collectibles ~ Come Find Your Treasure! Welcome to my shop! Free USA shipping on jewelry orders $100 & up ~ Reasonable offers considered ~ International shipping

The Ruby Lane Advantage - Quality Assurance
Every Ruby Lane shop is pre-screened by our in-house team of seasoned art and antiques professionals, and must meet specific quality and professionalism standards before opening for business. This means more security for you. All open shops are required to follow an ongoing, standard set of quality guidelines to help ensure that all items you see for sale are genuine, and accurately represented.

Ruby Lane Shops are some of the most respected e-commerce shops on the Internet, and we've designed a rating system so you can buy with confidence from any Ruby Lane shop.

• Shops must be in good standing with Ruby Lane at all times. Ruby Lane prides itself on the high standards and ethical conduct of all Ruby Lane shops
• Negative feedback is not tolerated. Any Ruby Lane customer complaints regarding a shop owner or transaction must be resolved in a timely manner
• If a customer has a valid complaint against a Ruby Lane shop that they cannot resolve, we close the shop until the complaint is resolved. A second complaint is sufficient grounds for removing the shop from Ruby Lane permanently.

To help insure buyers' confidence, we've developed a rating system based on completed sales as follows:

	Platinum: 1000 or more sales
	Gold: 100 or more sales
	Silver: 25 or more sales
	Bronze: 5 or more sales
	New or Unrated: Fewer than 5 sales. All of our shops, whether rated or not, must adhere to the same strict quality guidelines in order to remain open on our site. All new shops are unrated.

Our Service Pledge To You
I want you to be happy with your purchase! Each order receives my personal attention. I respond to all orders within 24 hours, usually much sooner, and maintain excellent communication, pack my items carefully and resolve any problems quickly. If I can do anything to better serve you, please let me know!

I love to hear that my customers are pleased with their pieces! Here's what a few of them have told me:

Just wanted to let you know that the pin has arrived and I love it. Thank you for the quick delivery and the superb packaging. I am really happy with my purchase. Warmest Regards, Beth

A big THANK YOU for the heart bangle bracelet. It is really beautiful. Worth the price which made me hesitate ordering it at first but soooo glad I did. I am one happy customer. I'll be back. Thanks for your excellent service & packaging. Best Regards, Mary

Hello Lisa ... I was very impressed with your care in packaging even such an inexpensive item (that I was lucky to get - love them!). The beautifully gift-wrapped package made it a lovely treat, even before seeing what was inside. Very rare to find such attention to detail - classy as well. This is a site I will want to visit often! Thanks so much--L.W., Canada

Lisa I received my lovely wrapped package yesterday. The necklace is beyond beautiful! Thanks :)~L.F.

WOW! You are fast and everything is sooo beautifully wrapped!!! Thank you so very much! I am so pleased with everything and will
so enjoy wearing these amazing pieces! Thank you! --L.A.

It arrived yesterday and what a lovely surprise to wear this wonderful piece. I have already received many compliments. Thank you for your wonderful care and service. I will shop again soon at your site. Smiles...Debra

I wanted to let you know that I received all of these beautiful items today, and to compliment you on the packaging--almost too
pretty to open; it felt a bit like Christmas. Thanks, Darleen

The bracelet has arrived safely, and it is beautiful. (My granddaughter) is wearing it already! Thank you for the excellent service, and I hope to buy from you again in the future.
Regards, Adrienne-Australia

Just to let you know, I finally got to see the ring yesterday and I am so delighted! It is PERFECT! Very slinky :D Thank you so much for all your help again--Sammy

WOW the ring is spectacular. Just as you described and perfectly captured in your pictures, and fits perfectly. I received it today without fail. Thanks ever so much!!!--R.J.

received earrings today. they were beautifully wrapped and when i opened the box i was very happy. love these earrings. they are truly different. hope to buy again--S.S.

Lisa- What a gorgeous (brooch)-perfect. I expected a little scratch on its surface or wear to the metal- but it looks new. Also-your delightfully wrapped present arrived first- I have purchased almost ten items since discovering Ruby Lane. Thank you so very much for taking all that trouble - being so quick, the careful and beautiful presentation and your little note on the additional printed receipt. I am going to make a point of always checking your items first.--V.M., Australia

I have received my beautiful brooch and am very pleased. The packaging was expertly done and I was touched by the trouble you had gone to ... The brooch itself is darling and I feel it enhances my collection and will be worn a lot.--V.W., United Kingdom

You have beautiful jewelry. I didn't even know I was looking for anything like these. Thank you! I love them.--Diane

I wanted to let you know I received the bracelet and it's perfect! I owned one of these bracelets and bought it with a friend during a trip to Sedona - it had great sentimental value to me. I had it for over 15 years and NEVER took it off. Just a few weeks
ago, I looked down and realized my bracelet was gone! It had fallen off at some point and I searched and searched and could not find it. I was heartbroken. So at 3 a.m., not being able to sleep because I was so upset for losing it, I did a google search and could not believe it when I saw the exact bracelet for sale on your site! I just wanted to let you know what the bracelet means to me and it's value to me is priceless! Thank goodness I found you! Thank you so much!--K.L.

Thanks for the lovely pieces .. just adore them.. am sure we will be doing some future buys again--regards, Patricia--Australia

Ruby Lane Return Policy
All shops offer the Ruby Lane Return Policy which states that a buyer may return an item for any reason by contacting the shop within 3 days of receiving the item. The policy also includes helpful step-by-step guidelines to ensure a smooth return process, and a pleasant buying experience.

This shop offers the following Terms of Sale.

This shop sells Exclusively on Ruby Lane
What does this mean to you?
Shops are considered Exclusive if Ruby Lane is the only online venue through which they sell items that would qualify on Ruby Lane (with the exception of auctions and the Ruby Lane family of sites.) Shops who choose to make Ruby Lane their exclusive online sales venue for qualifying items receive various promotional benefits.

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