About Sara Bernstein's Dolls
Our Service Pledge
All emails will be responded to within 24 hours. The condition and authenticity of the items in my store are guaranteed to be exactly as described on the listings. All dolls are fully examined and described in detail. All dolls are dressed in antique or original clothing and are in very good, to excellent condition or as described. In selecting the dolls I look for quality and character of facial expression. Any flaws or imperfections are fully and accurately noted.
Sara Bernstein's Dolls offers a fine selection of early dolls with personality and character. Customer satisfaction is a major priority. I accept Paypal only if the address on Rubylane and paypal match and I will only ship to the VERIFIED PAYPAL ADDRESS, I DO NOT ACCEPT PAYPAL FROM AN UNVERIFIED ADDRESS. TERMS OF LAYAWAY : If you desire layaway please contact me before purchasing the item to discuss the terms. No layaway will be accepted unless agreed upon prior to ordering. no paypal on layaway, money orders, bank checks or personal checks only, paypal requires items to be shipped with in 7 days, no refunds on layaway store credit only. Layaway terms are not renegotiable. I ship priority insured with a signature required on all paypal orders no exceptions. Money orders items shipped next business day, personal checks need 10 business days to clear. International orders can use bank wire transfers, Western Union is online for money transfers, money gram or an international bank check in US dollars I do not take paypal for orders outside of the United States. I ship all packages with a signature required. Refunds item must be returned within 3 days for a refund shipping is not refundable.