Home of the Murano Zoo
About San Marcos Art Glass
Our Service PledgeYour satisfaction is our top priority. Our items are 100% guaranteed. This includes both the condition and attribution. We package carefully and usually ship within 24 hours of receiving payment. We are a full-service dealer and respond quickly to any questions or concerns you might have. Please feel free to contact us at any time.
About UsThank you for visiting San Marcos. San Marcos Art Glass is an online business that opened in San Marcos, Texas, in 2005. The shop moved to Birmingham, AL, in early 2010. The glass is selected for technique and color. It includes selections by European and American artisans, with a special emphasis on Murano art glass. I am Anita Caudle. I am a zoologist, so have a special love for glass animals. I am the zookeeper for the online Murano Zoo, a site that is an effort of people in the Murano glass community. Many of the animals you see in the zoo have been on the shelves of San Marcos.
Customer Service is Top Priority
Your satisfaction is important! If you are not satisfied, you can return purchases for a refund. Merchandise must be returned in its original condition within 14 days of receipt. I describe things accurately and package carefully to take the risk out of buying online. I research our items carefully to make sure the attributions are correct. All items are guaranteed, including attributions, so buy without worry. All items are insured with U-PIC when they are shipped. I will handle any insurance claims that may arise. (That has only been twice in ten years of doing business online.)
There are several ways to pay. 1) PayPal. 2) All major credit cards. 3) Postal money orders in US Dollars. Payment is expected within three days of placing an order if PayPal or credit cards are used. If a postal money order is being mailed, please notify me within a day of placing the order to let me know when you will mail payment. If we do not hear from you in three days, the purchase order will be canceled and the items will be returned to the inventory.
Alabama state residents pay 9% sales tax (AL Sales Tax Permit SLS-R006260654).State law requires that tax be collected on both the purchase and shipping costs. We wish it weren't so, but it's the law :)
Many countries charge duties and taxes on merchandise that is imported. San Marcos Art Glass is not responsible for paying these expenses. They are the responsibility of the buyer. Please check with your country's regulations to know what the charges will be. It is illegal for San Marcos Art Glass to falsify customs forms to avoid these charges, so please don't ask.