We're Celebrating our 9th Year with Ruby Lane and Adore and Appreciate All of Our Customers.
Our Service PledgeWe respond to all orders within 24 hours and guarantee our customer's total satisfaction. We wish to treat our customers as we would wish to be treated, with dignity and respect. If you need to discuss a more personalized and flexible layaway plan as shown, we will be happy to work with you and design according to your budget.
We proudly stand behind our merchandise and diligently research each and every item we offer for sale and "authenticate" to the best of our ability with documentation whenever possible the estate and auction items we receive.
CUSTOMER FRIENDLY ATMOSPHERE:
As a Ruby Lane dealer we are offered the option of blocking a customer for non-payment, fraud or abuse. Although this policy can be advantageous it is not totally without fault, therefore, it is the policy of Melange-Art that we will try harder to be more understanding in our customer's needs and call for a better line of open communication before randomly blocking a shopper. We feel strongly, except for fraud, there should be no reason to block someone. We offer layaway options and special rewards for our repeat customers. We want you to shop in a friendly family style atmosphere. Your business is most appreciated. Call us at any time, and we promise to listen to your individual needs.
RETURN SHIPPING REQUIREMENTS:
Fine Art, Crystal, Sculpture and other delicately packaged items must be repackaged with adequate professional shipping material to prevent breakage or damage in the return.
Insurance companies are not paying claims on items not packaged correctly and their adjuster will most certainly verify how a damaged item was packaged and boxed! We take our shipping seriously and ask that you do too.
If you feel you can not ship an item back the same way you received it please take it to a professional shipper in order to guarantee your refund.
WE LOVE PHONE ORDERS & QUESTIONS: 941-893-5226 (MST) Uncomfortable with computers? In a Rush? We will complete and create the purchase order for you. We accept CREDIT CARDS for VISA and MASTER CARD within our shop's machine terminal if you do not want to use pay pal. Please call us with your credit numbers for processing. Our Pay Pal Merchant's account with Ruby Lane also accepts credit cards the merchants virtual terminal. Another great option is Western Union. You can go to your local Western Union and send funds using your bank or credit card. The money is available to us within the hour and shipping can be the same day. Western Union is a great payment option for International Orders who do not want or use Pay Pal. Now our customers have a variety of choices for easy pay-shopping with us at Melange-Art.!!
INTERNATIONAL MAIL: Antiques, Collectibles and Fine Jewelry mailed Internationally. Priority Shipping and Insurance for most Countries. Email us for specifics.
WHAT'S YOUR PASSIONANTIQUES: Rare Signed, Inscribed books.
ESTATE JEWELRY: SHOP WITH CONFIDENCE: All estate jewelry has been examined by a (GIA) graduate gemologist in Tucson, AZ. Estate pieces include: White,Yellow, Rose Gold, Diamonds, Precious and-Semi- Precious Gemstones, rings, bracelets, necklaces, enhancers, engagement rings, cocktail rings plus many other exciting "one of a kind" jewelry pieces to choose from.
RETURNS / CREDITS Fine gold, silver, platinum gemstones, couture, costume and watches MUST BE RETURNED WITHIN 7 DAYS with NOTIFICATION OF RETURN WITHIN 72hrs. We are not a large mall store and can not accept returns beyond this period for reasons such as "I changed my mind" or "It isn't what I was looking for a week later." International Sales: Buyer to pay shipping fees and all import fees associated with return. 10% Restocking Fee will be deducted from monies paid prior to processing refund if return warrants this.
Questions are encouraged up front so that you are completely satisfied with your purchase. There are no refunds for purchases placed on layaway. Layaway payments must be made monthly according to original payment schedule. Layaways can be cancelled at any time without refund. Accounts reflecting a 60-day default can be cancelled at anytime by dealer.
RETRO HAUTE COUTURE DESIGNER JEWELRY & ACCESSORIES: American & European "Haute Couturiers" who's careers spanned from 1920-80. New York, Paris, Milan, London, Rome: House of Lanvin, Chanel, Schiaparelli, Yves Saint Laurent, Lagerfeld, Givenchy, Halston, Dior, and Christian LaCroix. The elite "haute couture" designers of Europe's fashion industry is as much in VOGUE today and in the 60's, 70's and 80's. We offer an exceptional selection of fine retro earrings, bracelets, brooches and necklaces and accessories from many of these wonderful fashion empires for your consideration.
MEXICAN & NATIVE AMERICAN SILVER & FOLK ART: Los Castillo, Spratling, Los Ballesteros Silver Tallers, Navajo Turquoise, Zuni, Native American silver work artisan jewelry.
ANTIQUE & VINTAGE COSTUME JEWELRY: We have lots to choose from: Carnegie, Weiss, Eisenberg, Roberts, Boucher.
VINTAGE WATCHES: Cartier, Tiffany, "authentic" fine watch collectibles.
NOTICE: We do not charge a handling or restocking fee at this time on purchases returned within the 3 day mandated notification period.