About Joy's Antique Dolls
Our Service Pledge
I pledge outstanding customer service and fast response to all orders and questions; always within 24 hours. In addition, I GUARANTY the authenticity of each listed item! I carefully research and photograph every item and guaranty each one to be "as described or better". All items are carefully protected in a smoke, odor, and pet free environment!
In my shop you will find antique dolls in nearly every category and a wide range of prices to fit every budget. Unless otherwise noted in my descriptions, bisque and china heads are free of damage and repair. You are invited to browse through the shop catalog (left hand column) and see for yourself the terrific variety on hand. MY DOLLS ARE LOVINGLY CARED FOR IN A WELL PROTECTED, SMOKE, DUST, PET, and ODOR-FREE ENVIRONMENT. Listed dolls are stored flat and covered for full protection from breakage and dust in a restricted area with owner only access. Dolls are never displayed on stands nor are they on view to the general public. Items on layaway are wrapped and labeled and insured, and are not disturbed again until they are packed for shipment. Inventory protection is of the utmost importance at Joy's Antique Dolls. LAYAWAY: I am pleased to offer generous layaway plans to buyers who desire deferred payment plans. While I do not charge interest for the use of shop funds over the layaway term, I do require that payments be made on time and in the agreed upon amount. My Layaway Agreement and Payment Plan outlines all of the terms, conditions, and penalties governing the agreement. Each layaway customer is asked to be certain of his or her ability and willingness to honor the full agreement prior to entering into a layaway transaction with me. The layaway terms suggested on our "Terms of Sale" page (see links at right) are for a "basic" layaway. Depending on the total of your layaway order, I may offer longer layaways (up to one year). All layaways must be negotiated and approved prior to an order being placed. Please email to tell me the items you are considering and what payment would work for you and we will go from there. Check my shop often as I continue to list new items while maintaining my high standards for research, thorough photo representation, and complete descriptions. I want your buying experience at Joy's Antique Dolls internet shop to be the next best thing to buying your doll in person. As always, if you are looking for something in particular, just email me to ask if I have it ~ I just might. NOTICE: All information, descriptions, photographs, and content in this internet shop is the property of Joy's Antique Dolls and may not be copied, reproduced, or published without my express written permission in accordance with copyright laws. If you see my photos or descriptions on any other site, please send me an email so that I may investigate active piracy. All my items are linked to my shop for your buying safety.