About Joy's Antique Dolls
Our Service Pledge
I pledge outstanding customer service and fast response to all orders and questions; always within 24 hours. In addition, I GUARANTY the authenticity of each listed item! I carefully research and photograph every item and guaranty each one to be "as described or better". All items are carefully protected in a smoke, odor, and pet free environment!
In my shop you will find antique dolls in nearly every category and a wide range of prices to fit every budget. Unless otherwise noted in my descriptions, bisque and china heads are free of damage and repair. You are invited to browse through the shop catalog (left hand column) and see for yourself the terrific variety on hand. MY DOLLS ARE LOVINGLY CARED FOR IN A WELL PROTECTED, SMOKE, DUST, PET, and ODOR-FREE ENVIRONMENT. Listed dolls are stored flat and covered for full protection from breakage and dust in a restricted area with owner only access. Dolls are never displayed on stands nor are they on view to the general public. Items on layaway are wrapped and labeled and insured, and are not disturbed again until they are packed for shipment. Inventory protection is of the utmost importance at Joy's Antique Dolls. LAYAWAY: I am pleased to offer generous layaway plans to buyers who desire deferred payment plans. While I do not charge interest for the use of shop funds over the layaway term, I do require that payments be made on time and in the agreed upon amount. Late payments will carry a late charge that will be due with the subject late payment. All late fees remaining unpaid during the course of the layaway will be due and payable with the final payment in order to be considered paid in full. My Layaway Agreement and Payment Plan outlines all of the terms, conditions, and penalties governing the agreement. Each layaway customer is asked to be certain of his or her ability and willingness to honor the full agreement prior to entering into a layaway transaction with me. The layaway terms suggested on our "Terms of Sale" page (see links at right) are for a "basic" layaway. Depending on the total of your layaway order, I may offer longer layaways (up to one year). All layaways must be negotiated and approved prior to an order being placed. Please email to tell me the items you are considering and what payment would work for you and we will go from there. CUSTOMER TESTIMONIALS Thank you again for your excellent service, and for
the irreproachable authenticity of your merchandise.R.R., Colorado “I received the doll body in today's mail. The body fits your description perfectly. . Additionally, I wanted to tell you just how much pleasure you brought me with your carefully and beautifully wrapped doll body in the purple tissue paper with your gold sticker. Your attention to the smallest detail does not go unnoticed. Next, just wanted to say thanks. It was a great transaction and fast service. Pamela, AR “I just want to let you know I received the bye-lo baby today. She is just beautiful and her clothes looked so clean and new. I am very pleased with her. And your packaging made me feel as if I just received a gift for Christmas. I had no trouble putting her head on just like you said. Thanks again I will be looking at your website often and will buy form you again.” Diane, NY “I received delivery of my new doll today. She arrived safe and sound. She is absolutely beautiful. I cannot thank you enough. You did a wonderful job again with the packaging. I love your pens, they write great. It is always a pleasure purchasing from you. You do an incredible job with your photos and detailed descriptions on your web page. You are very professional as well as friendly. I look forward to my next purchase. I am truly a happy and satisfied customer!” Debbie, MA “I wanted to let you know the doll arrived today and she is stunning! I am so very pleased with her!” Sheryl, NC “Thank you for making my very first internet purchase such a success! I just LOVE the doll. She is so much more beautiful in person. Your packaging is so wonderful, I felt like I received a birthday present in the mail. You are very professional at what you do and I will be a faithful repeat customer.” Sandy, TX “Wow! What a presentation! I just received my three dolls, in record time I might add, and can’t believe what an excellent decision it was to buy from you. I’ve always purchased my dolls at shows and although I’ve browsed many hours on the internet, never really had the courage to actually order until now. Thank you for providing so many pictures and excellent complete descriptions. That is really what made me take the chance and I’m so very glad I did. I’ll be back!!. Nancy, OR “My English not so best, but I am very please with the dolls I purchase from you. Very excellent packing to arrive in Japan with no worry. I will buy more soon.” Yoko, Japan “I just came home to the WONDERFUL covered wagon lady and had to write you right away!!! She is just TERRIFIC!!! From her grand sized head to her adorable lace-ups!! I had admired her on your site prior to your sale and was truly thrilled to get her. Also NOBODY packs so beautifully with such obvious care! Your careful attention to detail shows down to every sticker.I can see why you have such a following-you are a total professional.A rare breed today.” Cindi, NC “The Creche figure arrived this afternoon. She is really great and I'm very pleased! The figure was packed beautifully and I appreciate your persistence with all of the email issues. Keep me in mind should anything come up in the future! “ Erich, PA “The two dolls arrived today, and they are wonderful. I love the feel of the bonnet-head, and she is going under glass immediately! And the other one is beautiful. I want to compliment you on the way they were packed. It shows how you really care about these dolls. I am a very satisfied customer.” Lynn, VA “I received the doll and love her very much. There are many things I appreciate about Joy's Antique Dolls. First, the dolls do not seem to have been recently exposed to cigarette smoke. Second, they are represented fairly and accurately. While we customers wish we could take these things for granted, too often it is not the case. Right now a different seller is re-listing a doll on ebay that I just returned to her. Since I told her that the legs were obviously not original and the outfit was stained, she has replaced the legs and changed the outfit on the doll, but has failed to mention it in her description. I am glad to find that you do things very differently.” Madere, MD Check my shop often as I continue to list new items while maintaining my high standards for research, thorough photo representation, and complete descriptions. I want your buying experience at Joy's Antique Dolls internet shop to be the next best thing to buying your doll in person. As always, if you are looking for something in particular, just email me to ask if I have it ~ I just might. NOTICE: All information, descriptions, photographs, and content in this internet shop is the property of Joy's Antique Dolls and may not be copied, reproduced, or published without my express written permission in accordance with copyright laws. If you see my photos or descriptions on any other site, please send me an email so that I may investigate active piracy. All my items are linked to my shop for your buying safety. By placing an order in my shop, you are confirming that you have thoroughly read and thereby agree to accept all of my published Terms of Sale.