SALE! Lay Away Available 6 months no fees~ SALE Stop In and Check it out
About Jo Jo's Gems
Our Service PledgeWe respond to all orders with in 12 hours, and guarantee the authenticity of all our items.
About UsFine Vintage/Estate jewelry,Native American, signed costume, Antique's And Other Curiosities
Our Service Pledge
*Layaway Offered ~ 2-6 months Payment Plans No Fees
*Full Range Of Payment Methods- Money orders-Personal Checks-PayPal( Visa Mastercard,debit)
*Returns Accepted ~ No Re-stocking Fee! RubyLane's Site Wide Policy states you must contact the shop owner with in 3 days. We Have extended our personal return policy to 5 Days. If you contact us within 3 days and need to return an item but can't return it for 2 weeks... WE ARE FLEXIBLE But PLEASE contact us within 3 days if you are not satisfied with an item. If we do not hear from you and 2 weeks pass and suddenly you decide you want to return an item, the return will not be honored.
* We Normally ship next day priority mail or First class. If you need an item ASAP please contact us via email we will do our best to get it to you ASAP.
*Layaway Offered up to 6 months~ Layaway Items may be returned for a store credit of the original purchase price.(details below under other info)
*Cancelled Layaway~ If you cancel a Layaway 10% Of the original price will apply.
We are incredibly passionate about what we do and hope that it shows in our items offered on Ruby Lane.
We want our customers to be thrilled with their purchases and, at a minimum, enjoy browsing through our shop's items.
If an item is described as 10k, 14k, 18k or platinum, it is genuine gold or platinum, not plated or filled. These items are tested and are guaranteed to be as stated in our descriptions. All diamonds and gemstones have been tested and are guaranteed to be as stated.All items are thoroughly and conservatively graded and all condition issues are noted; all items are vintage or antique and may have slight signs of gentle use.We endeavor to present to you affordable, collectible and wearable items for your enjoyment and/or investment.
10% of profits from our sales benefit local family's in Chino Valley and Prescott Arizona, spay/neuter their pets (for those who can't afford it ) as well as our local Yavapai County humane society. Enjoy The Hunt! (all items are Kept in a smoke free environment, however we have no way of knowing where they were kept before we purchased them)
Thank you - my lovely necklace has arrived safely and I am delighted with it - it's beautiful and I was impressed with your packaging - it was lovely and just right. It was one of my 20th Wedding Anniversary presents from my husband, so we will not forget it. Thank you also for the very considerate tracking link for USPS - I'm impressed with them too - they do a great job.
Best wishes to you and I hope your business goes from strength to strength, as we say here.
Love from Elaine & Robin Fyfe
Isle of Anglesey
Dear Tammy, I received the pendant today. It is so beautiful and in a perfect condition. I love it so much. Thank you so much for the personal touch of the thank you card and sweets. It was pleasantly surprised. when I opened the package surrounded by friends and all went ooo ahhh :) and one friend even thought it's a gift from someone special special because of your pretty packing. I am so happy with my purchase and I am glad to know some amount of the sales you made goes to help spay the animals in your community.
I am so sorry I have not responded sooner, crazy busy! I just wanted to say 1) I have never had any purchase of anything come wrapped so nice from the bow, bag and ring jewelry box!! 2) The card is so pretty and appreciated so much…I feel like I received a gift from a family member! I know my daughter will love this ring and I will be looking you up before my next jewelry purchase in the future, for sure.
((HUG)) & Warm regards,
The beautiful earrings were delivered to my home Saturday. I can’t believe how fast that was. Just the next day after our emails!
The earrings were MOST beautiful – absolutely fantastic. I was in awe when I opened them… and I loved the way you wrapped them – in the lovely pink paper bag, the white tissue paper and that absolutely darling little box with the beautiful bow. What a great presentation.
I enjoyed wearing them yesterday!! Wow – they have very nice size – so perfect.. The red in them is the perfect red to go with a sterling necklace I have – just perfect. Thank you for the most perfect piece I have received from Ruby Lane. I am thrilled.
Poodie Bonin March 1, 2014 14:24 PST
All can say is WOW! Tammy, you've bowled me over , big time!
Jewelry beautifully packaged, safely mailed, with your personal
note included makes yours as a class act! I absolutely love the
Navajo applique set, and will have the earrings carefully
converted to clip-ons at my local jewelers. The pretty blue
turquoise earrings are wonderful, too, with nice stones; a color
which I do not already have in my collection. Many thanks for
this exciting purchase. I will be browsing your shop again soon.
Kind regards from your delighted customer, Poodie (Merrilyn) in
Sturgeon Bay, Wisconsin