Purveyor of What Once Was and Shall Never Be Again
Our Service Pledge To You:
I am committed to excellent in Customer Service. I always do my very best to describe and picture items accurately, provide prompt & clear communication, provide exceptional shipping speed, and charge exact shipping costs w/low packing charges (if applicable). I excel in my shipping skills - your vintage treasures will arrive to you well packed and safe.
I want you to be a happy and repeat customer at CranberryManor, and I am fully aware of the inherit difficulties w/purchasing online. I am happy to take a return for any reason - please notify me of your intent to return w/in 3 days of receipt of merchandise. Shipping costs, in this case, are non-refundable.
The majority of items you will find at CranberryManor are vintage, and, often times, have been well loved over the years. While I do my very best to thoroughly inspect and call all flaws - I may occasionally miss something. Please trust that this is completely unintentional, and, if this is the case, I will reimburse your shipping costs if you wish to return your item.
I am a stay at home mother of 3 young ones and who started selling online in the handmade, boutique hair bow industry. While searching for Vintage Chenille to use in my hairbows, I got the bug for antiquing and decided to shift my business focus to the antiques and collectibles field. My children love the treasure hunts that we have when we go shopping for the items that you see at CranberryManor and I bet they will help when they are old enough. My online business has become a way to help bring in a small, second income while still staying home to raise my children.
About my DeLizza & Elster Jewelry:
I am an avid student and collector of D&E Jewelry. I am also a member of several online groups that seek to study and identify both D&E jewelry and costume jewelry in general. When I am in doubt, I consult Mr. DeLizza through email, and retain all those emails for reference.
I also maintain a blog: Juliana Jewelry Blog at Wordpress - please see my Favorite Links to the left.
I am also a member of the Glass & Pottery Sellers Association.
Thank you in advance for your patronage. I am sincerely grateful for your business.