About Alley Cat Lane Antiques and Collectibles

Our Service Pledge

Customer satisfaction is my priority. I always try my best to keep my customers happy by maintaining good communications, keeping them informed on shipping dates, and providing careful packaging for shipment. Any problems that arise are quickly and fairly resolved, although I am proud to say they rarely ever occur.

Items purchased with a money order, or PayPal will be mailed the next business day (barring unforeseen circumstances). Fragile items are carefully wrapped in bubble wrap and packed in packing peanuts.

About Us

Find wonderful antiques and collectibles at Alley Cat Lane to evoke memories of the past or of a loved one, to add to a treasured collection, or to just enhance the beauty of your home. We specialize in smalls - particularly china, porcelain, pottery, small trinket boxes, vintage kitchenware, collector plates, figurines, and other small collectibles. You can find Harmony Kingdom, Halcyon Days Enamels, Lladro, Fenton, Franklin Mint, Bossons, Beswick, and various other companies.

This business is my passion! I started out as a seller on Ebay in December of 1998 where my excellent customer service and integrity have produced 100% positive feedback ratings (alleycatjunklady) thus far. Over a six year period, I enjoyed maintaining booths at brick and mortar antique shops in Thomasville and Bainbridge, Georgia, as well as Havana, Florida. After establishing my Internet business on Ruby Lane in July,2003, I gradually closed all four antique and collectibles booths in order to concentrate on Internet sales. Since March, 2006, I have been exclusively on the Internet. I certainly don't miss having to constantly rearrange and dust the items in the brick and mortar booths!

I love the hunt! I frequent auctions and estate sales, and am constantly looking for new items wherever I go. It gives me an extra thrill when I am able to find customers that special item they have been searching for to complete their set, add to a collection, or bring back fond memories of someone special in their life.

Hope you like what you see in my shop. Please don't hesitate to email or call me if you have any questions or concerns. Your feedback and suggestions are also greatly appreciated. If you want to leave feedback for me with Ruby Lane, you can leave a "shop review" (the link can be found on your purchase order in your online Ruby Lane account page). I also have begun listing comments from customers on my shop home page (see below) with their permission. I would love to add your comments to the list when our transaction has been completed.

TESTIMONIALS:

"Hi Carolyn,

The Harmony Kingdom figurines arrived safe and sound. You do a
fantastic job of packing them to ensure their safety. I also
wanted to let you know that I was impressed with the level of
detail that you put into your listings... your listing detail
conveys a confidence in you as a seller.

I also want to thank you for printing out the information sheet
on each piece. I truly appreciate it. I look forward to finding
more items that I can't live without in the future."

Holly, Kearney, MO

"Dear Carolyn,
The trinket box arrived yesterday and it was packed to perfection to avoid any damage occurring. I loved the French box and just want you to know that it was a pleasure doing business with you."
Barbara, Howard Beach, NY

"Dear Carolyn Martin, I am very pleased with my purchase. It
arrived in perfect condition and in record time. I am
delighted. I don't know how to leave a shop review. I clicked
on favorite shop and plan to buy more items from you."
Your very happy customer,
Mary M., California

"My computer does not work right and is not letting me open the attachment which I assume is the Shop Review. I am delighted with my purchase, even the careful packaging. I adore this kitty! It is so realistic, and it is in perfect condition. I intended to give it as a gift but I find it difficult to let go of it. Thank you for providing such quality."
Joyce, Ft Worth, Texas


"This was my first experience buying an item from rubylane, but I'm quite sure that it won't be my last. My purchase arrived quickly and in perfect condition. It also included a nice note from Carolyn Martin. rubylane is a class act to be sure! "
Carol Sue, Mount Vernon, Ohio

"First time buyer with this seller. Excellence all around
(communication, packaging). The Holt Howard piece is just
darling. Really in wonderful condition. I have saved this
seller in my favorites and will certainly shop again. Five Stars
for sure!"
Deborah, San Anselmo, CA

"Carolyn at Alley Cat Lane provided excellent service. The fragile item that I ordered arrived swiftly. It was exactly as described and in perfect condition. Thank you!"
Jaycee S, Santa Barbara, CA

"Hi Carolyn~
He [Beswick figurine] arrived safely and he is perfect in my mountain home.
Thank you very much for your careful wrapping, speedy shipping, and for being a pleasure to order from. "
Kindly,
Cat, Trabuco Canyon, Calif

"Wow! My Hocking Berry Bowls arrived so quickly and in perfect condition. And, beyond my wildest dreams, they are a perfect match to several I have! We will be enjoying them filled with trifle and berries for years to come. Thanks so much."
Rosemary, Bow, NH

"Dear Carolyn,
Yes, I picked up the package from the Post Office this afternoon, and I am extremely pleased with the Vienna Bronze cat. Thank you so very much.
Also, thank you for posting all the information about the Curio Cabinet Collection on squidoo... It was your article that got me hooked on these wonderful pieces."
Chere, Palos Park, IL

"Hi Carolyn,
Yes I received them & they are both beautiful! I don't think the pictures really did them justice, especially the cat on his back with the ball of yarn. I love them both. I'll be coming back for more of the Franklin Mint cats. I'd like to get all of them tho I might have wait on some of the pricier ones. I'm trying to limit myself to a couple a month so I don't totally blow my budget, but they are very tempting! ..."
Deborah, Houston, TX

"Hi Carolyn,
Your spoon arrived in beautiful shape and is a lovely addition to my collection of bon bon spoons.
I appreciate your sending it safely and swiftly. I love Ruby Lane.
Thank you."
Dionne, Orem, UT

"Hi Carolyn,
Yes I received my cats & they are beautiful. I love the Franklin Mint cats. I'm sure I will find other things I desire on your website, you have an incredible stock. Thanks!"
Deborah, Houston, Texas

"Hello Carolyn,
Scotti has received it and is very happy with it. The card you sent along with it was a perfect touch (he has a cat who looks just like the ones on it)! I will highly recommend you to anyone I know looking to purchase these tins. Thanks again."
-Maggie, Kingston, WA

"Carolyn-Hi!
The spoon arrived today and I am very happy with it! When I saw it on
your website, I knew that it would be perfect for the holiday season
with a beautiful spruce green sugar bowl and creamer that I had
purchased last year on Ebay. The spoon is just beautiful and the condition is great!!!
Thank you very much for the great service Carolyn, Will not
hesitate to shop on your site again. Have a great summer!"
Marge, Frankfort, IL

"Hi Carolyn,
Yes, well packaged little Cap Tins have arrived and join my little collection. Great dealing with you."
Eileen, Washington, DC

"Hi Carolyn,
The bird shakers arrived and they are perfect! We're very happy with the transaction and the birds are in great condition. We will watch your website for other Holt Howard items for our collection. Thanks so much." JC , Chicago, IL

"Hello Carolyn,
....Carolyn, the spoons are absolutely lovely! I am very pleased and have already used them. I thank you for the opportunity to acquire them, and look forward to visiting your shop again. All the best to you and have a wonderful Winter season."
Aloha,
Tehani, La Jolla, CA

"Dear Carolyn,
I am a very satisfied customer and when I get some more "mad" money I will shop on alleycatlane again. "
Cathy, Cortland, NY

Topic: Kudos for Alley Cat Lane Antiques and Collectibles
Ruby Lane posted April 16, 2010 05:05 AM
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I just received an item I purchased from Alley Cat Lane Antiques and Collectibles and I am very pleased with the transaction. The communication was great and the item was shipped right away. It was well packed and just as described. I will be watching this store and hope to buy from again. A very happy customer.
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"Yes, I got the knives today. They are beautiful and I am a very satisfied customer.
Thank you for following up!"
Merritt, Carthage, NY

"Hi Carolyn,
They did arrive, and I opened them just about an hour ago. They are
even more lovely than expected -- thank you!! I hope to hear from you again soon regarding the remaining cats on my list!! I'll be very excited when I finally complete this collection!
Best Regards,"
Tracy, Fayetteville, AR

"Hi Carolyn, I did get my things last week and I am so happy with
them! The colors are so vivid on the cream and sugar that they
almost glow. I was impressed with the "weightiness" of the
necklace. I was a "Beauty Advisor" for Estee Lauder for a while
so this was a extra special find. Thanks again"
Jacqueline, Willits, CA

"Hi Carolyn,
I received it [silverplate flatware set] today and it is lovely! I am so happy! Thank you very much!"
Janelle, Carlsbad, CA

"Thank you so much for the quick delivery. The item was great. Very
professional follow-up. I've been very impressed with the vendors
associated with Ruby Lane."
Sheree , Tampa, FL

"Carolyn,
Re: Purchase Order #.... Your package arrived promptly and all in good order. The kittens are beautiful. As always it is a pleasure to do business with you and I look forward to doing so again in the future."
Best regards,
Diana, Poolesville, MD

"Hi Carolyn,
Just letting you know that my two beautiful cats arrived today safe and sound - thank you very much! They are both wonderful - especially the porcelain lace! I love how delicate the collar is!
Thanks so much for letting me know you were going to list them so I would have a chance to buy them! If ever you come across the paperwork - I know sometimes they turn up - could you let me know as I would definitely buy them - all my pieces so far have the p'work apart from these two but I just didn't want to pass them up! Anyway, many thanks once again.
All the best,"
Cathy, Kent Town, Australia

"Carolyn,
Thank you for the follow-up! Yes, I got my kitties yesterday; thank you so much for such a speedy response to my order! All 4 of the kitties are wonderful! I get to keep two and the other two go to my sister as gifts....I will look forward to doing business with you again in the future..."
Best Wishes,
Margaret, Littleton, CO

"The cat candle holder arrived and is as I knew it would be---beautiful! ! ! Over the years I have gotten hundreds of pieces of forest green glass for my sister. She has most of the dishes and glasses and now I try for an unusual piece for her every Christmas and was thrilled to find the cat. The whole buying process with you was wonderful and look forward to looking for more green treasures." Sally, Mooresville, NC

"Hi Carolyn,
Just wanted to let you know that the little cat arrived safely today and I'm very happy with him! I've always loved these cats but the real ones cost a fortune, so it's nice to have this little Franklin Mint version. Can't help but smile looking at him! Thanks so much for giving me the opportunity to add him to my collection and for making this such a
pleasant transaction! I will be sure to keep an eye on all your future listings on Rubylane! Thanks again and have a great evening!!"
Sincerely,
Susan, Cary, NC

"Hi Carolyn
Just letting you know that the three Curio cats arrived today - so fast! I couldn't believe it - you must ship by rocket! Anyway, they were all OK - safe and sound - your packing is
excellent. I'm always a bit nervous with breakables. Thank you so much - I'm very pleased to add these three to my collection. I think I did tell you that I had collected some when they originally came out in the '80's."
All the best,
Cathy, Kent Town, Australia

"Dear Carolyn,
My step-dad had ordered the three Lenox plates from you to be shipped here to Kentucky. They arrived Monday and I was completely flabbergasted! They are so beautiful! He was too generous to me, but I thank you for having them available and for packing them so well that they arrived in pristine condition."
Regards,
Sherry, Elk Horn, KY

"Hello Carolyn,
Yes, my box arrived safely, and I am just delighted with my new treasures. The mini cats are everything I expected -- isn't it a wonder how so much personality can be put in such a small package! The cobalt one is in the position I most associate with my girl, Maggie. We called it her 'queen' mood. But I always knew she was content and happy when she lay that way.
I'm extremely fond of blue and white items, so the Delft cat satisfies my need for both cat figures ad blue and white pieces.
The Sadler vanity box is just perfect. The size is so nice -- a little deeper than most vanity boxes -- that's to hold my huge diamonds, don't you know (very big grin). I love the creamy colored background, a nice change from plain white.
And the compote is exactly the color I had hoped. I have a couple of pieces this color which needed something with a bit of height. The compote works beautifully.
So, yes, I'm very happy, and can assure you I will be constantly browsing for other goodies to 'speak' to me.
I've enjoyed getting acquainted with you, and certainly admire your professional but warm attitude. Thanks bunches!
Until next time,"
Virginia,Wichita, KS

"Carolyn, it did arrive today! It's beautiful and it's going to be the perfect gift for my friend. Thank you for your prompt and courteous attention to our order. Hope to order from you again in the future."
Dave, Brigadoon, Ct.

"Dear Carolyn,
Thank you for sending these beautiful plates! They were ordered to replace a few casualties over the years from my mother-in-law's collection, and they arrived healthy and gorgeous. We will certainly turn to you again when looking for new treasures!"
Beth, Seattle, WA

"Carolyn, I am in love with the Mushroom piece. It arrived very quickly and in perfect condition! I am very pleased. I hope we can do business again in the future....I have never purchased from or heard of Ruby Lane until now.
I must say, it is one of my most enjoyable experiences to date. Thanks so much,"
Nancy, Odessa, FL

"Hi Carolyn,the shakers came yesterday.They are beautiful.My daughter in law will go nuts.Thank you so much for your excellent service."
Florence, Westerly, RI

"Good Afternoon Carolyn
Rec'd my shipment this afternoon. It is in mint condition! I am so happy to get these and I am sure my neices will enjoy them long after I am gone. Especially since they were served lemonade in these back in the 60's. Thanks ever so much. Regards"
Betty , Chattanooga, TN

"Dear Carolyn,
YES!! The plate arrived yesterday in PERFECT condition, thanks in no small part to your careful packaging!
I am SO thrilled to have found this particular piece, because I have the cider pitcher in that pattern. ...Thanks so much for offering it, and for the speedy delivery!
Sincerely,
Melody
PS ~ I've attached a picture of the pitcher for your enjoyment!

Hey Carolyn!
I thought you would enjoy seeing the pitcher!
Please feel free to use quotes from my email(s).
You have been so awesome! I wish ALL internet sellers
were so wonderful to do business with! Thanks again & happy selling!"
Melody, Suwanee, GA

"Hi...hope this finds you well and having fun with your wonderful antiques. I did receive the two fabulous pieces and will enjoy displaying them and sharing them with others. You are certainly an enjoyable person with which to conduct business and I thank you! ..."
Dianne, Laurens, SC

"Carolyn,
Thank you for the quick delivery. I really like the goblets. I'm so excited to be able to add on to my parents collection for them. It was hard finding something that they don't have, so thank you so much. I will definitely shop through you again."
Trisha, Chetek, WI

"Yes we got it, thanks it's perfect. ...Have a great day, it was wonderful doing business with you. You certainly bring a warm and personal human element to what would
otherwise be a "virtual" internet shopping experience."
Michael, Houston, TX

"As a first time buyer it was fun and a little scary. Everything went smoothly no problems. Thanks Carolyn for your help. "
Mary, Goleta, CA

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