What the Heart Wants...
About 2Hearts Uptown Jewelry & Accessories
Our Service PledgeWe pledge to bring you "upscale" vintage jewelry and other treasures that you can wear with pride!
About Us2Hearts Uptown is the place to find high quality, signed vintage costume jewelry plus some vintage purses, clothing and accessories. We particularly love jewelry that incorporates art glass and figural pins. Favorite designers include classic Trifari, Delizza/Juliana, ART, Florenza, Norway sterling, Flying Colors - with a wide range of designers represented.
New additions to our Ruby Lane shop are posted to our Pinterest boards; we invite you to become a follower (link on this page to the right -click on "Our Favorite Links" ). Wish List items of interest and/or become a shop subscriber; periodically I offer special discounts just for them!
Payment is expected within 3 days; purchase orders will be cancelled and items returned to inventory after 7 days. If you have a special situation, please let me know - communication is the key!
PAYMENT OPTIONS: We accept PayPal and USA credit cards through Ruby Lane. I also process USA/Canada credit cards via an invoice sent from "Square" (please note: Square is not always available outside of the USA and Canada). Sorry, no Layaways. Money orders are only accepted if payment is sent on the same day as the order is placed and a tracking number is provided.
RETURNS: You may return an item within 7 days of delivery for a full refund; it is your responsibility to return the item in the same condition as you received it and to pay return postage with tracking. In the very rare case of shipping loss or damage, you must actively cooperate with the insurance claim procedures in order to receive a refund, per Ruby Lane and insurer policy.
WE COMBINE SHIPPING FOR PURCHASES - shipping discounted for multiple purchases: the larger your purchase, the greater the discount! This must be changed manually after you place your order. Orders are carefully packed and typically shipped within one business day. If you are placing multiple orders, please wait for the revised invoice before you pay.
INTERNATIONAL CUSTOMERS: I am a traveler and love my international customers! We may be unable to complete purchase orders, however, to locations where insurance is unavailable and/or the shipping address cannot be confirmed. I will let you know if insurance is unavailable, in which case you assume the risk of damage and/or loss. In five years, I have had 2 undelivered packages due to postal service error and one package stolen from a doorstep.
International Postal shipping rates have increased significantly over the past few years and again in January 2016, and usually the price you are charged does not cover my costs. For insurance reasons, I must use the actual dollar amount of the purchase on the customs form and any duty charges are your responsibility.
IF YOU USE A USA SHIPPING SERVICE or a THIRD PARTY: your USA contact has 7 days from delivery to inspect it and to request a return.
Thank you for visiting 2Hearts Uptown. Please know that I will do all I can to make your shopping experience pleasurable. Your satisfaction is very important to me; please contact me if you are displeased in any way with your purchase.