FAQ Knowledge Base
FAQ HomeList of Questions available in "Shipping Wizard"
- What if I use a specialized freight service to ship my large items?
- What if I want to offer free or discounted shipping on large orders or to repeat buyers?
- Can I offer multiple shipping carrier options so that the buyer may choose which they prefer?
- How can the Shipping Wizard compute an accurate shipping cost on multiple-item orders?
- Why are my item pages not showing my price for International shipping?
- Why is it important to enter accurate shipping information when I list my items?
- Can I offer free shipping or promotional discounts on some or all of my items?
- How will the Shipping Wizard be able to calculate the shipping without knowing the zone it is going to?
- How can I be sure that the handling fee I charge is included in the calculation?
- How do I set up the Ruby Lane Shipping Wizard to Calculate Shipping and Insurance?
- I use DHL or another shipper for shipping but I can't select those shippers from the drop-down menu.
- What happens when shipping rates change?
- Why can't I see the shipping cost to my home address?
- Can I offer a fixed shipping rate on some or all of my items?