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List of Questions available in "Purchase Process"
- What should I do if my buyer's email address has been removed from Ruby Lane?
- How do I issue a refund to my buyer and receive a credit for sales tax and fees?
- How do I manage the sale of one item from a multiple item listing?
- When do I report an item Sold?
- How do I combine purchase orders submitted from the same buyer?
- How do I change the Methods of Payment I accept in my shop?
- How do I offer a Layaway Plan?
- Are there any countries where buyers cannot use PayPal?
- How do I set my shop to show credit cards are only accepted through PayPal?
- How do I issue a PayPal refund to my buyer and receive a credit for sales tax and fees?
- If I use different email addresses for my shop and my PayPal account, how can a buyer pay through my shop with PayPal?
- How do my buyers pay me?
- Can I accept online payments that do not go through PayPal?
- Why is an item that is available for sale in my shop showing as unavailable to some shoppers?
- How do I accept credit cards from buyers?
- How do I cancel a Purchase Order and place the item back in my shop?
- How do customers purchase my items?