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List of Questions available in "Purchase Process"

  1. What should I do if my buyer's email address has been removed from Ruby Lane?
  2. How do I manage the sale of one item from a multiple item listing?
  3. How do I combine purchase orders submitted from the same buyer?
  4. How do I issue a refund to my buyer?
  5. When do I report an item Sold?
  6. If I use different email addresses for my shop and my PayPal account, how can a buyer pay through my shop with PayPal?
  7. How do my buyers pay me?
  8. How do I offer a Layaway Plan?
  9. How do I change the Methods of Payment I accept in my shop?
  10. Are there any countries where buyers cannot use PayPal?
  11. Can I accept online payments that do not go through PayPal?
  12. How do I set my shop to show credit cards are only accepted through PayPal?
  13. How do I cancel a Purchase Order and place the item back in my shop?
  14. Why is an item that is available for sale in my shop showing as unavailable to some shoppers?
  15. How do I accept credit cards from buyers?
  16. How do customers purchase my items?