Terms of Sale (Yesterdays)

Our Service Pledge

We respond to all orders as soon as possible. We stand behind our descriptions and guarantee that our items are exactly as stated.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyers pay for shipping, handling and insurance. We ship via USPS when possible. We pack each purchase with great care as a matter of personal pride and to assure safe arrival.

PAYPAL: We welcome online PayPal payments from payers with "Confirmed" shipping addresses in the US, the UK, and Canada. To pay online, please click the PayPal icon at the end of the purchase order page and proceed as prompted. If your address is not confirmed, please contact PayPal (at 1-888-221-1161 or via their website) and have them confirm your address before submitting your payment.

** INTERNATIONAL** Shipping will be at the USPS rate that is applicable for your country, plus insurance (if available). We can accept PayPal only for International purchases. Please do not ask us to falsify customs forms. Please be aware that you may have to pay customs fees, depending upon the laws in your country - we are not responsible for customs fees.

If you have any questions, please contact us via email.

We anticipate that you will enjoy your shopping with us.

Thank you.

Restocking Fee

"10% restocking fee." Shipping and insurance costs are not refunded.

Layaway Policy

This shop does not offer a layaway plan for purchases

Other Information

If you would like to use your credit card, you may call our brick and mortar shop with your credit card information between 10:00 a.m. and 4 p.m. EST Monday through Saturday. (865-908-6271) A copy of your receipt will be placed in your package.

Payment must be received within 7 days of your order. If not, we will have to cancel your order.

............Ask about our LAYAWAY service.

** INTERNATIONAL** Shipping will be at the USPS rate that is applicable for your country, plus insurance (if available). We can accept PayPal only for International purchases. Please do not ask us to falsify customs forms. Please be aware that you may have to pay customs fees, depending upon the laws in your country - we are not responsible for customs fees.

Payments we accept: