Terms of Sale
Our Service Pledge
I will respond to all orders within 24 hours and I will answer all inquiry's within the same period of time. I pride myself on shipping the same day I receive payment. If you require special handling please let me know.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays for shipping, handling and insurance.
I will always combine Domestic Shipping on multiple orders and will do the same for international orders. Please contact me if you have any questions regarding postage.
Also, I will accept Layaway. Just contact me so that we might work out the terms. All I ask for initially is a down payment.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 6 months
- Payment Frequency:
- Down Payment:
- 10% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- 5% **
- Cancellation Fee:
- 5% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Sales Tax is computed for Iowa
Payments we accept:
- Personal Check
- Money Order