Terms of Sale
Our Service Pledge
Buying online can sometimes get confusing, but I am here to assist you in any way that I can. So please email me, or call me, with any questions or concerns! We can get this done!
If you don't love it .... return it !!
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyers are to pay shipping and insurance fees where applicable. I usually ship my items through USPS, or the most economical way possible. Some larger items will be packed and shipped by UPS.
Items ship to paypal verifiable addresses unless prior arrangements are made.
I do not charge a restocking fee, I want you to be pleased with your purchase!
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 33 1/3% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- None **
- Cancellation Fee:
- 10% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Please note that photos may be enlarged to enhance details, so please refer to the item description for actual dimensions.
All of my items are purchased at estate sales, auctions, and second hand sales. They are vintage pieces, and are sold as such. I describe all flaws or wear that I can find, and try to take good close up pictures.
I do a light cleaning on all items I list, but they may need a more thorough cleaning. If they do need further attention, I will mention it.
Please remember that the items I am selling have all been previously owned. I buy estates and frequently get calls from people selling family heirlooms. I also buy at auctions and the occasional flea market and garage sale.
Some items have been more 'gently' used than others. It is unrealistic to assume they will look and smell brand new. I will describe any flaws, I do not hide or gloss over damage! My goal is a satisfied customer.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Personal Check
- Money Order