Terms of Sale

Our Service Pledge

I respond to orders and inquiries within 24 hours. I guarantee you will receive the item exactly as pictured.All items are carefully packaged.There is no charge for packing materials.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for actual shipping and insurance. All items are very well packed and insured. Great care is taken to securely package your purchase. My name will be on the return address, not my business name and no clues(insurance stamps or stickers) will be given as to what the package contains. I require that all packages be insured and will use USPS most times. But if there is another method of shipment that you prefer, please mention it. Feel free to ask about an estimate time and cost. I'll just need you to provide me with your Zip Code for domestic destinations and Postal Code for international destinations. Your items will be shipped after verified clearance of your personal or business checks. If you pay with money orders items will be shipped on the next mailing day following receipt of funds in my account. PayPal purchases will be shipped to verified/confirmed credit card billing addresses only; please ensure that you give the correct shipping address on your Ruby Lane purchase order.

Restocking Fee

Our shop does not have a restocking fee.

Layaway Policy

This shop does not offer a layaway plan for purchases

Payments we accept:

Traditional Payments