Terms of Sale (Victoria's Curio)
Our Service Pledge
Victoria's Curio would like to take this opportunity to thank you for visiting us. We realize you have many choices when shopping on-line. We are a small business that takes pride in offering our customers wonderful antique and vintage finds at affordable prices.
Shopping on-line is a great value with savings in time, gas, and aggravation. So sit back, relax and enjoy our shop. We offer fast, friendly service and we strive to make your buying experience a happy one. We communicate with you every step of the way so you are always up to date on the status of your order.
If you have a question please do not hesitate to utilize the 'Email Shop Owner' link to drop us a note. Rest assured we will get back to you promptly. Due to the new site design, some emails are getting delivered to Junk Mail folders and Blocked Messages folder. We do reply to ALL messages. Please check your Junk and Blocked message folders if you are not hearing back from us. We will also call you directly if you supply us with your telephone number.
Return PolicyRuby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Shipping, Handling, Insurance Policy
We use the United States Postal Service and ship within 2 business days of cleared payment. Victoria's Curio takes the time and extra attention to carefully package your lovely purchases. Insurance is mandatory and items will not be shipped without it. All orders shipped domestic Priority Mail are automatically covered up to $50 through the USPS.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 30 days
- Payment Frequency:
- Down Payment:
- 50% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- 5% **
- Cancellation Fee:
- 5% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
New York State sales tax of 8.75% applies to all residents unless you have a valid tax-exempt status.
Payments we accept:
- Personal Check
- Money Order