Terms of Sale
Our Service Pledge
We accept all bank cards via Amazon Payments (which is just like Paypal) --OR--if you have online banking, you can always send us a one-time payment via electronic check, which is very convenient and easy. AND, Yes! we can ship to other countries at the Priority Mail insured rate. Let us know if you would like a quote, and we can then open that listing for a non-U.S. sale.
We guarantee the authenticity of all our antique and vintage items. Please just keep in mind that most antique items are old and may have customary handling wear or small flaws that are unique and charming characteristics of any individual item. It's wise to examine the photographs of each listing carefully, and to ask to see more photographs if you need them. Our ultimate goal is to make your purchase memorable and satisfying, so that we become your seller of choice! My husband jokingly calls me the "Master Packer", as I always pack with extreme care, ultimately ensuring your package arrives safely. Above all, I want you to be happy with your purchase so that you'll visit again. Layaways are encouraged and always welcome! Please ask about terms, we're very flexible, and can offer you more than 3 months if you need it.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
All parcels $250+ require signature confirmation. We can open our auctions to non-U.S. locations, shipping is Priority Mail insured only.
Please ask all questions before your make your purchase, as we charge a 20% restocking fee on all returned items, and do not refund postage fees. ALL Layaway payments are NON-refundable once an item is purchased. On layaways, please be courteous and make your payments on time. A no payment received will result in the item being withdrawn from layaway and relisted for sale, as well as a 20% restocking fee applied to any monies already paid.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- 33 1/3% *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- 10% **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Layaways for the usual 90 days are available, please ask for details. 33% down is required for a 3 month layaway. You are always welcome to add to you layaway at any time, and we can just extend your payment schedule. We can go longer on layaway months, when we set aside several items for you, please inquire. If you've seen an item, and it is no longer listed, please ask about it, as we rotate our stock and it may be it hasn't actually sold.
Payments we accept:
Note: only one method of Online Payment can be used per transaction.
- Personal Check
- Money Order