Terms of Sale

Our Service Pledge

We respond to all orders within 24 hours or less.
If you are not happy with your purchase contact me within 3 days and I will refund your money with safe return of item.
Buyer pays shipping and insurance for safe return.
Shipping internationally is price fixed. If shipping costs less the difference will be refunded.
I offer layaway terms with purchases. After 30 days if the purchase is cancelled, shop credit only for non-completed layaway purchases. I require 30% down and monthly payments from the date of purchase to be completed within 6 months. If no payment is made after 90 days the sale will be cancelled and the money paid will be credited towards a future purchase.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

All items shipped within the continental United States will be shipped via UPS. Fully insured and expertly packed. Shipping is also free.
Items shipped internationally will be charged a flat fee. If shipping costs less the difference will be refunded.
INTERNATIONAL BUYERS,PLEASE NOTE:IMPORT DUTIES,TAXES AND CHARGES ARE NOT INCLUDED ON THE ITEM PRICE OR SHIPPING COST.
THESE CHARGES ARE THE BUYERS RESPONSIBILITY.

Restocking Fee

Uchizono Gallery charges no restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
6 months
Payment Frequency:
Monthly
Down Payment:
30% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
No Payments Refunded **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

California sales tax with be applied.

Payments we accept:

Traditional Payments