Terms of Sale (Turtle Creek Antiques, Inc.)

Our Service Pledge

All items are guaranteed as to authenticity. I respond to orders promptly and ship promptly as well. I reserve the right to hold items paid for by personal check until the check clears, if the buyer is unknown to me. I prefer to insure everything. I pack carefully!

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

The buyer pays actual shipping, handling & insurance. Insurance is optional in some cases.

Restocking Fee

I have no restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
30 days
Payment Frequency:
None Specified
Down Payment:
25% *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Sales tax of 9 3/4% is payable if you live in Illinois. All items may be returned for full refund within 14 days if you are not satisfied.

Payments we accept: