Terms of Sale

Our Service Pledge

I respond to all orders within 24 hours and guarantee the authenticity of all items. All linens are in pristine condition, freshly laundered and pressed. All silver is polished and ready for display.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for actual shipping, handling and insurance.

Restocking Fee

Our shop does not have a restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
50% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Sales tax applies to GA residents only at the rate of 7 per cent.
I also accept credit cards directly as well as through PayPal and Amazon. Please call me if a credit card is chosen rather than going through Paypal or Amazon.

Payments we accept:

Note: only one method of Online Payment can be used per transaction.

Traditional Payments