Terms of Sale (Toinette's Vintage Clothing Jewelry Patterns More)

Our Service Pledge

SPECIAL CUSTOMER SERVICE PROVIDED:
YOU are my most important customer. ALL items are cleaned before shipment unless noted in the description. Careful packaging of clean, well described items.

Dedicated to prompt contact. Shipments sent Monday, Wednesday & Friday.

If you are not happy with your purchase, please email for return authorization code within 3 days of receipt of your package. Items may be coded a/or marked as being exclusively from TOINETTE'S. For your protection and to insure a smooth refund items MUST BE INSURED. I will not be liable for uninsured items. International postage rates apply.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

DELIGHTED to combine S/H on ANY SIZE order. internationally. I try to list each postage cost with each item description. Packages are sent USPS at the lowest rate unless otherwise noted.

I accept only US FUNDS, MO, Paypal, Business or Personal Checks (held for clearance) I accept Master Card or VISA through my secure shop line. I will be happy to call you for credit card information at NO COST to you.

Restocking Fee

If you need to return an item for any reason please note: There is a 15% Restocking fee. EXCEPT FOR SHOES!
Shipping charges are non refundable. Thank you for contacting me within 3 days of receipt of your item as per Ruby Lane site guidelines. Thanks!

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
2 months
Payment Frequency:
Monthly
Down Payment:
33 1/3% *
Returns Accepted:
No
Exchanges Accepted:
No
Restocking Fee:
N/A **
Cancellation Fee:
No Payments Refunded **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

PHONE ORDERS ACCEPTED I am happy to call you for ordering information. Click on my email link & send me a note. Delighted to meet you!
Subscribe to TOINETTE'S to receive announcements about SALES!....You will be glad you did!
Please email any questions about an item before your purchase. Items ordered and not paid for within 7 days will be returned to inventory for sale and Ruby Lane Administration contacted.

I do not REQUIRE insurance on NON BREAKABLE items. I do require DELIVERY CONFIRMATION. If you have concerns about the security of your delivery site you can pay for insurance. Just let me know. I am not liable for uninsured packages.

Layaways are considered on an individual basis. Deposits and payments are NON REFUNDABLE. This is a FIRM policy as the item is taken out of circulation during layaway and cannot be purchased by others. E-mail any questions.

Payments we accept: