Terms of Sale

Our Service Pledge

I guarantee all of the items in my shop are authentic and are described as thoroughly and honestly as possible.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays actual shipping, Insurance is optional. I offer combined shipping that I will calculate and change on the Purchase Order at the time of purchase. Delivery Confirmation is included with every shipping. When the Declined Insurance option is selected insurance is declined and not included, as the Purchase order states.

Restocking Fee

None.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
30 days
Payment Frequency:
Monthly
Down Payment:
Equal Division based on # of Months *
Returns Accepted:
Yes
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

Payment Information:
When an offer on an item is accepted you have entered into a contract to purchase that item. I will put a hold on the item and PAYMENT IS DUE WITHIN 3 DAYS. I will send a reminder and after that if there is no payment I will put the item back in my shop. Please contact me if there will be a problem meeting these guidelines.

Payments we accept:

Traditional Payments