Terms of Sale
Our Service Pledge
We strive to respond to all orders within 24 hours and ship items the same day or next business day after receiving notification of payment.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
If you purchase more than one item from Sherer Heaven, wait for the revised invoice because I will combine to save on shipping/insurance fees, when possible.
Buyer pays for actual shipping and insurance fees. I do not charge a handling fee, except for large items. If a handling fee is added, it will be outlined in the description.
Due to my location being in the Midwest, shipping is usually less since the package is not traveling coast to coast. Because of this, I figure the shipping for each shipment to give you the best rate possible via either the USPS or FedEx.
I charge a 15% restocking fee on all items returned.
Layaway PolicyThis shop does not offer a layaway plan for purchases
Payments we accept:
- Personal Check
- Money Order