Terms of Sale (Seaside Art Gallery)

Our Service Pledge

You are important to us. We will respond to all orders and questions within 24 hours excluding Sundays. We stand behind everything that we sell.

We consider a purchase order your pledge to purchase that item. If you cannot follow through with your purchase order, please extend the courtesy of letting us know in a timely manner.

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Buyer pays for shipping, handling and insurance. Your item will be professionally packed and shipped by UPS ground. We can also ship by US postal service and FedEx. Next day and 2nd day shipping requests can be handled.

International shipping will be through the US postal service. Custom duties and import taxes are the responsibility of the buyer. If the item is returned, the return shipping charges are the responsibility of the purchaser. International buyers have the right to return the items within 14 days from the receipt of the item.

Restocking Fee

Our shop does not have a restocking fee.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
10 months
Payment Frequency:
Monthly
Down Payment:
10% *
Returns Accepted:
No
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Other Information

NC residents have 6.75% sales tax. There is no sales tax on any item that is shipped outside of NC.

Payments we accept: