Terms of Sale
Our Service Pledge
I ship most orders within 24 hours of receiving payment. A printed receipt is included in each order unless you request otherwise.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
I ship via USPS (First Class or Priority Mail) with Delivery Confirmation, but no insurance. I will happily refund the buyer's money in full if the package does not arrive, or if it is damaged in transit and the damaged package is returned to me. If you prefer to have the item insured or if you require rush shipping, I will be happy to add these services at the buyer's expense.
I will accept returns with no restocking fee if you feel that the item or its condition was misrepresented on my site. Other returns will be charged a 10% restocking fee.
Layaway PolicyThis shop does not offer a layaway plan for purchases
Payments we accept:
- Personal Check
- Money Order