Terms of Sale (Nicole La Bay)

Our Service Pledge

We guarantee the authenticity of all our items.
We ship and respond to email fast.
We really love to nurture our customers!

Return Policy

Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy

Shipping/Handling/Insurance Policy

Nicole La Bay gladly combines shipping.

Insurance is included in shipping .

We ship Worldwide within 3 business days of payment received.

Restocking Fee

Item must be returned in the same condition it was sent.
Shipping charges are non refundable.

Layaway Policy

This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.

Plan Duration:
3 months
Payment Frequency:
Monthly
Down Payment:
Equal Division based on # of Months *
Returns Accepted:
No
Exchanges Accepted:
Yes
Restocking Fee:
None **
Cancellation Fee:
None **
*Down payment applies to the percentage of the order total, including shipping and tax.
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.

Payments we accept: