Terms of Sale
Our Service Pledge
We respond to all orders within 24 hours and will ship promptly.
Ruby Lane and each of its independent shops want you to be satisfied with your purchase. To ensure your satisfaction and for the protection of both the buyer and shop owner, we have a Return Policy that each Ruby Lane shop owner honors. View Return Policy
Buyer pays for actual shipping, handling and insurance. Shipping cost and insurance will be added to your purchase total. Insurance is not required but strongly recommended to protect your investment. USPS priority mail or FedEx are preferred methods of shipment.
Our shop does not have a restocking fee.
This shop offers a layaway plan for purchases. The Ruby Lane Return Policy does not apply to layaway purchases, and Layaway Plans may vary by shop. It is extremely important to read and understand this shops Layaway Plan below, and clarify any terms with the individual shop owner before you enter into a Layaway Plan agreement.
*Down payment applies to the percentage of the order total, including shipping and tax.
- Plan Duration:
- 3 months
- Payment Frequency:
- Down Payment:
- Equal Division based on # of Months *
- Returns Accepted:
- Exchanges Accepted:
- Restocking Fee:
- N/A **
- Cancellation Fee:
- None **
**Restocking and Cancellation Fees apply to the total purchase price of the item and DO NOT include shipping/handling or sales tax, which are the responsibility of the buyer.
Layaway accepted on items of $150 and over.
General guidelines on lay aways:
$150 - 500 1/3 payment for "Sale Pending" purchase order 1/3 payment within 30 days
1/3 payment within 60 days of purchase order
$500 and up 20% payment with purchase order, secures "Sale Pending". Payment months with equal payments determined by customer and shop owner.
Postage and insurance to be included in initial payment of layaway.
****Failure to meet terms and conditions of agreement will result in default on layaway. Credit will be issued to purchaser for use in future purchase but no cash refund. A 5 day grace period is allowed but if there is a problem that arise with a payment please contact shop owner for assistance.
Payments we accept:
- Personal Check
- Money Order
- Bank Wire